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This chapter is from the book


This chapter introduced you to the framework for this reference. These are the key points to remember about navigating through this book.

  • Start with Chapters 2 and 3 to build a troubleshooting foundation.

  • Continue to Chapter 4 to familiarize yourself with the tools at your disposal.

  • Move to Chapter 5 to understand XP client and Windows Server 2003 troubleshooting as well as tools such as Remote Desktop and System Restore that will aid you in resolving many of the server-related problems you may encounter.

  • Work through the remaining chapters in any order you desire.

It is recommended that you initially read through the book to familiarize yourself with the many troubleshooting concepts and tools presented, and then keep the book handy so that you can refer to a particular chapter when you find yourself in a bind in any troubleshooting scenario. When you have the proper technique and knowledge of the systems you are troubleshooting, troubleshooting can quickly become one of the most enjoyable and rewarding aspects of your job. Turn to Chapter 2 to let the fun begin.

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