Home > Articles > Open Source > Linux/UNIX/Open Source Operating Systems

Setting Up ZENworks for Desktops 4 in Your Tree

  • Print
  • + Share This
Get an overview of the ZENworks for Desktops system and a view of the changes that occur within the tree. This introduction will give you all the information you need to take the next step toward installation.
This chapter is from the book

This chapter provides a quick overview of the ZENworks for Desktops system and a high-level view of the changes that occur within your tree. Try to follow and understand this system and how it impacts your current Novell Directory Services installations. Other chapters delve into the details of installation and feature execution.

General ZENworks for Desktops Architecture

Novell ZENworks for Desktops requires some changes to your tree structure in addition to installation and extensions to the new ConsoleOne administration tool. Additionally, you need to place new agents on the workstation. This section details the changes that need to occur to implement ZENworks for Desktops into your tree.

Objects in eDirectory and Their Impact on the Tree

When you install ZENworks for Desktops into your tree, it not only copies the executable files necessary to run the software, but it also extends the schema in your tree. The schema extension in your tree introduces several new objects and attributes to your system. Following is a high-level list of the changes to your schema. For a more detailed view of the schema changes, refer to Appendix A.

  • Container package object—This object collects for your administration all of the policies that can be associated with a container. You create one of these objects when you want to affect a container policy. One such policy is search, which affects the order of searching for all policies in and below the container.

  • Server package object—This object collects all of the policies that are available for servers. The policies for servers in the ZENworks for Desktops product include policies for automatic workstation import. Other server policies that are compatible with this object are included in the ZENworks for Servers product.

  • Server group object—This object enables the creation of a group of servers. This is useful when you want to apply a Server Policy Package to a group of servers.

  • Service location package object—This package collects the policies in the system that are related to locating services in the network.

  • User package object—This object holds all of the policies that are associated with users. This includes such policies as the Dynamic Local User, Remote Control, and Novell iPrint policies.

  • Workstation package object—This package contains all of the registered policies for a workstation. These policies can be such items as workstation imaging and inventory policies.

  • Workstation image object—This object represents an image taken from a workstation. This image can then be applied to any workstation in the network from some commands in Novell's eDirectory or through a boot process with a floppy.

  • Workstation group object—This object enables you to collect a set of workstations into a group. This is useful when you want to apply policies to a set of workstations that are not all in the same container.

  • Application object—This object is associated with an application that you want to distribute or make available to any desktop in the network.

  • Application folder object—This object enables you to create a menuing/foldering system for the presentation of your applications on the user's Start menu or windowed desktop.

  • Database object—This object represents the database in the network where you are storing such information as logs of ZENworks activity and events, as well as hardware and software inventory information.

  • Inventory service object—This object represents the inventory service that is configured and running on the network, collecting your hardware and software configurations of your workstations.

  • Several policy objects—This is a set of Policy objects that represents policies contained in the User, Server, or Workstation policy packages. These can be such policies as the Help Desk policy, Remote Control policy, or Restrict Login policy, just to name a few. Currently ZENworks for Desktops creates and uses over 36 policies.

Introducing most of these objects to the tree has minimal impact. The only objects that you need to consider because of their size are the Application and the Workstation objects:

The Application object can grow depending on the amount of Registry settings that a particular application contains. You need to be careful where you place these objects because they can be large, especially for some applications such as Microsoft Office.
The Workstation object only introduces approximately 4KB of information. However, the culmination of all Workstation objects in your environment needs to be managed carefully. Be sure to use good design techniques when placing your partitions to make your tree most efficient.

Novell ZENworks Management Agents

ZENworks Management agents are a collection of services and executables that are required to be on the workstation. These agents communicate with eDirectory either through the Novell Client (optionally installed) or through the Middle Tier Web server. These agents include Workstation Management Agent, Application Management Agent, Inventory Agent, and Remote Control Agent. A supplied executable or downloadable MSI (Microsoft System Installer) version is available for delivery to your workstations. This delivery can be through a push, remote install, or through a Web browser.

Additionally, ZENworks also provides a small agent, called Application View Agent, that only provides delivery of applications to the workstations through a browser. This agent is considerably smaller and can easily be delivered via e-mail or via a browser to help you kick-start your rollout of ZENworks.

Policy Packages and Policies

To help in the administration of the features and policies of ZENworks for Desktops, the various policies are conveniently grouped into policy packages. These policy packages are logical groupings of policies.

Policy packages can be associated with the various appropriate objects. For example, User Policy Packages can be associated with a single user, a group of users, or a container. Workstation Policy Packages can be associated with a single workstation, a group of workstations, or a container. A single policy package can also be associated with several users, groups, and containers.

Because the system looks for policies by searching up the tree from the User or Workstation object (depending on the application), it is desirable to keep this search from proceeding too far up the tree. Therefore, ZENworks for Desktops includes a search policy found in the Container Policy Package. This policy limits the number of levels and the search order that all ZENworks for Desktops systems use to discover and apply policies.

Various services are used by the ZENworks for Desktop system, and these services are located by the Services Location Policy Package. This package is typically associated with a container and identifies where SNMP traps and the database is located. The applications in the system then use the database specified in the location policy.

  • + Share This
  • 🔖 Save To Your Account

InformIT Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from InformIT and its family of brands. I can unsubscribe at any time.

Overview


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information


To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020