The iPhone does a good job at providing the features that you would expect from a phone. Again, the interface for the phone pad is easy to use and intuitive. There are five main sections of the phone application, including Favorites, Recents, Contacts, Keypad and Voicemail. Of these, the Voicemail application is the only feature worth mentioning.
Figure 8: The iPhone dialing screen
With the release of the iPhone, AT&T and Apple came together to rethink the whole voicemail situation and created the Visual Voicemail feature that allows you to see the messages waiting for you, much like an email inbox. To review a specific voicemail, you select it out of the inbox and listen to it. Unlike a traditional system, this allows you to skip over and ignore messages that can wait until later. However, other than the upgraded voicemail application, the iPhone offers nothing remarkable, new or even expected…and that is where we find fault.
Figure 9: The iPhone Visual Voicemail Interface
Figure 10: Windows Mobile Phone Screen
Other Phone Features
Why, on a phone that contains the ability to play music, can I not select a custom ringtone?!!!! In this ringtone happy world, where the sound of your phone represents a freedom of expression, it is simply amazing that Apple did not include this feature. On my Windows Mobile phone, I can select a downloaded a million different ringtones downloaded off the Internet or created on my own. I currently have a section of the song Zocalo as my ring tone because it is unique, nice sounding, and non-invasive. Where is this feature on the iPhone!?
Secondly, where is the voice recognition dialing? I can’t tell you how many times this feature has allowed me to keep my eyes on the road when making a call. I simply hit a button on my Windows Mobile phone, speak "Home," and the phone automatically dials my home phone number. For a company that specializes in intuitive interaction, this is one feature I assumed been included. At least you can assign an image to a contact…which a Windows Mobile device can do as well.