Home > Articles > Data > Access

  • Print
  • + Share This
This chapter is from the book

Using Access Online Help

new 158icon01 Access 2007 and other Office 2007 members share a common online help system that differs markedly from that of earlier releases. Access 2007's sizable Access Help window consists of a Table of Contents pane with a treeview list and, when you first click the Help button, the default Browse Access Help list in the right (content) pane (see Figure 3.33).

Figure 3.33

Figure 3.33 The Access Help window opens in normal (resizable) window mode and occupies the entire display by default. The Search menu lets you select the scope of a keyword search.

Unless you clear the Search Microsoft Office Online for Help Content When I'm Connected to the Internet check box on the Trust Center's Privacy Options page, help content from Office Online supplements the local computer's help files.

Searching for a Phrase

Typing a phrase without enclosing it between double quotes causes the help system to return topics with any of the words present. For example, typing Attachment data type in the Search text box and clicking the Search button returns more than 100 topics (see Figure 3.34). Many are obviously unrelated topics, such as "Enter or edit data in a control or column that supports rich text" and "Type ¢, £, ¥, ®, and other characters not on the keyboard." Clicking the link to open the topic in the right pane, pressing Ctrl+F to open IE 7's Find dialog, typing Attachment in the Find text box, and clicking Next or Previous returns no hits. Figure 3.34's Searched for: "Attachment data type" header incorrectly indicates that the search was for an exact phrase, despite missing quotes in the search expression.

Figure 3.34

Figure 3.34 Searching for multiple words quotes the Searched For expression, which erroneously indicates searches for a phrase.

Enclosing the search term in double quotes returns the four topics shown in Figure 3.35, which contain the exact phrase, as shown for the "Which file format should I use in Access 2007?" topic in Figure 3.36.

Figure 3.35

Figure 3.35 Searching for a quoted phrase in the text box wraps the Searched For expression in pairs of double quotes.

Figure 3.36

Figure 3.36 The text of the first topic shown in Figure 3.35 contains the expected "Attachment data type" phrase.

Searching Other Sources

Clicking the All of Microsoft Office Online link in the results page (refer to Figure 3.35) returns a web page with five topics; the additional topic is for InfoPath's "Insert a file attachment control" topic. An All of Office Online search doesn't restrict the scope to Access 2007 or any Access version.

Clicking the Get Answers from Other Access Users link opens a web form that requests you to type a question of 4 to 10 words. Typing How do I use Access's Attachment data type? in the text box and clicking Go returned the thread from the microsoft.public.access.modulesdaovba newsgroup whose header is shown in Figure 3.37. The thread contains very detailed answers to the question.

Figure 3.37

Figure 3.37 Microsoft newsgroups, such as microsoft.public.access.modulesdaovba and its siblings, supplement local help files and online help.

Clicking the Support Knowledge Base link executes a Knowledge Base search with Access 2007 as the search product and the quoted phrase as the search term. The first search results page contains Show Me links for Access 2007 and Access. Clicking Access 2007 opens the page shown in Figure 3.38, which adds Need More Help? and Recent KB Articles links.

Figure 3.38

Figure 3.38 Microsoft Knowledge Base (KB) articles are another good source of information on Access bugs, issues, and anomalies.

  • + Share This
  • 🔖 Save To Your Account

InformIT Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from InformIT and its family of brands. I can unsubscribe at any time.

Overview


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information


To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020