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C: Recognize the Benefits and Pitfalls of Wireless Phones

Issue: Wireless phones can be invaluable for maintaining command and control after a disaster. Be aware, however, that if the disaster covers a wide area—such as an earthquake, tornado, hurricane, etc.—there will be intense competition for wireless frequencies. Other companies will also be in trouble, and due to limited capacity on the wireless network, there could be many blocked calls.

Action: Address the possible inadequacies of wireless phones in a disaster by providing other options, such as two-way radios (covered in the next section).

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