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Summary

  • When outsourcing to a colocated contractor, be sure to consider whether proper facilities can be provided. Consider allowing the contractor to create its own local-area network (LAN) that it can completely control.
  • When working with a colocated contractor, be sure to adhere to any formal processes and mechanisms that are in place for managing requests, changes, and so on.
  • During the beginning phases of a project that uses an offshore contractor, consider cultural awareness/sensitivity training to familiarize project staff with the business practices and philosophies common in the country in which the offshore contractor is located.
  • If offshoring is to be used for a project that will require extensive requirements collection and analysis, be sure that the proper infrastructure is in place to provide the level of communication needed.
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