- Web Sites Are Supposed to Make Things Easier, Arent They?
- Standardization, Please!
- Requiring Unnecessary Features or Plug-ins for Navigation
- Silent Failures for Unavailable Browser Features
- Failing Completely for Unavailable Features or Unsupported Browsers/Versions
- Browsers Not Offering Per Window or Easily Reversible Setting Changes
- Companies Registering <sitename> But Not <http://www.sitename>
- Making Information Hard to Find
- Making It Hard to Find or Select Among Products
- Being Impossible to Contact
- Putting Information Only in PDF or Document Format, Not in HTML or at Least Text Files
- Having No-Value-Added Click Here to Enter Splash Pages
- Check Your Site for Stupidity
Failing Completely for Unavailable Features or Unsupported Browsers/Versions
Almost as frustrating—but equally annoying—is a web site that needs a feature, version, or specific browser to get to even the main page. There may be compelling reasons why visitors need IE version 7, or you won’t support Opera, or whatever. But that’s inappropriate on your main page; let the world at least see your company name and key contact information.
And don’t "blink and fail," either. Your home page shouldn’t start showing content and then switch over to a "You Must Have..." error page, the way that Microsoft’s Contact Us page does.