- Web Sites Are Supposed to Make Things Easier, Arent They?
- Standardization, Please!
- Requiring Unnecessary Features or Plug-ins for Navigation
- Silent Failures for Unavailable Browser Features
- Failing Completely for Unavailable Features or Unsupported Browsers/Versions
- Browsers Not Offering Per Window or Easily Reversible Setting Changes
- Companies Registering <sitename> But Not <http://www.sitename>
- Making Information Hard to Find
- Making It Hard to Find or Select Among Products
- Being Impossible to Contact
- Putting Information Only in PDF or Document Format, Not in HTML or at Least Text Files
- Having No-Value-Added Click Here to Enter Splash Pages
- Check Your Site for Stupidity
Requiring Unnecessary Features or Plug-ins for Navigation
Equally irritating are unnecessary security obstacles, such as calling for SSL, certificates, or an account to get to information that should be freely and easily available. The key word here is unnecessary. Obviously, you need to restrict access to customer accounts and private information. But if you want any visitor to be able to find and get information, you shouldn’t make it unnecessarily difficult.
Also, don’t design for specific screen resolutions or window sizes. If you must specify sizes, don’t make windows so wide that we have to side-scroll just to read the right-hand inch or two of text.