Preview of Important Terms for Modeling the Business Situation
To facilitate the process of communicating the nature of the situation and to enable root cause analysis, Solution Envisioning requires a business situation to be expressed in terms of core, characterizing elements. These include business forces (or drivers), challenges, and desired results as seen by multiple stakeholders. Another important element is essential business activity scenarios.
Together, with Capability Cases, these concepts form the main vocabulary of terms we use for Solution Envisioning with Capability Cases. Sidebar I.1 gives a brief illustration and explanation of each term.
Forces, results, and solution capabilities become meaningful when connected to the work of the business. It is important that stakeholders are helped in the envisioning and capturing of future business activity scenarios. Forces and results are used to describe and situate the scenario steps they affect and to map to relevant Capability Cases.