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End Notes

1 Reprinted by permission of Harvard Business Review. From "IT Doesn't Matter" by Nicholas Carr, May 2003. Copyright 2003 by the Harvard Business School Publishing Corporation; all rights reserved.

2 From "Does IT Matter? Information Technology and the Corrosion of Competitive Advantage" by Nicholas Carr, 2004. Copyright 2004 by the Harvard Business School Publishing Corporation; all rights reserved.

3 From "How Competitive Forces Shape Strategy" by Michael E. Porter. Harvard Business Review March/April, 1979. Copyright 1979 by Harvard Business School Publishing; all rights reserved.

4 IDC 2004. Framingham, MA.

  • "Worldwide Disk Storage Systems, 2003-2008 Market Forecast and Analysis: Conservatism Persists, but Opportunities Abound," IDC #31663, forthcoming.
  • "Worldwide Disk Storage Systems Forecast and Analysis," 2003-2007, IDC #30247, October 2003.
  • "Worldwide Disk Storage Systems Forecast and Analysis," 2002-2006, IDC #28261, December 2002.

5 Toigo, Jon William. "The Holy Grail of Data Storage Management," Upper Saddle River, New Jersey: Prentice-Hall PTR, 2000.

6 Greenspan, Alan. "The Challenge of Central Banking in a Democratic Society," Annual Dinner and Francis Boyer Lecture of The American Enterprise Institute for Public Policy Research, Washington, D.C. December 5, 1996. Accessed July 6, 2004, http://www.federalreserve.gov/BOARDDOCS/SPEECHES/19961205.htm.

7 IDC, 2004.

  • "Worldwide Disk Storage Systems 2003-2008 Market Forecast and Analysis: Conservatism Persists, but Opportunities Abound," IDC #31663, forthcoming.
  • "Worldwide Disk Storage Systems Forecast and Analysis," 2003-2007, IDC #30247, October 2003.
  • "Worldwide Disk Storage Systems Forecast and Analysis," 2002-2006, IDC #28261, December 2002.

8 Berinato, Scott. "What Went Wong at Cisco?" CIO Magazine, August, 2001.

9 The Bureau of Economic Analysis at the U.S. Department of Commerce tracks the U.S. Gross Domestic Product by analyzing a series of major accounts of U.S. goods. The most up-to-date analysis can be found on the BEA website at http://www.bea.doc.gov/.

10 McKinsey Global Institute, "US Productivity Growth 1995-2000: Understanding the Contribution of Information Technology Relative to Other Factors." Washington, D.C.: McKinsey & Company, October 2001.

11 National Bureau of Economic Research, Business Cycle Dating Committee. "The NBER's Recession Dating Procedure," October 21, 2003. Accessed, July 17, 2003, http://www.nber.org/cycles/recessions.html.

12 DeLong, Summers, "The 'New Economy': Background, Historical Perspective, Questions, and Speculations." Federal Reserve Bank of Kansas City, Economic Review, Fourth Quarter, 2001.

13 ibid.

14 EMC Corporation. Form 10-K, Annual report for the fiscal year ended: December 31, 2002. Retrieved June 3, 2004 from EDGAR.

15 EMC Corporation. Form 10-K, Annual report for the fiscal year ended: December 31, 2003. Retrieved June 28, 2004 from EDGAR. Form 10-K, Annual report for the fiscal year ended: December 31, 2002. Retrieved June 3, 2004 from EDGAR.

16 IDC. Framingham, MA.

  • "Worldwide Fibre Channel Host Bus Adapter 2004-2008 Forecast and 2003 Vendor Shares," IDC #30925, March 2004.
  • "Worldwide Fibre Channel Host Bus Adapter Forecast and Analysis, 2003-2007," IDC #29414, May 2003.
  • "Worldwide Fibre Channel Switch 2004-2008 Forecast and 2003 Vendor Shares," IDC #31362, June 2004.
  • "Worldwide Fibre Channel Hub and Switch Forecast and Analysis, 2003-2007," IDC #29882, August 2003.

17 IDC. Framingham, MA. 2004. Source: IDC Worldwide Quarterly Server Tracker, Q1 2004 release.

18 IDC. Framingham, MA. 2004.

  • "Worldwide Disk Storage Systems 2003-2008 Market Forecast and Analysis: Conservatism Persists, but Opportunities Abound," IDC #31663, forthcoming.
  • "Worldwide Storage Software Forecast and Analysis, 2003-2007," IDC #29983, August 2003.
  • "Worldwide Storage Software Forecast and Analysis, 2002-2006," IDC #27477, June 2002.
  • "Worldwide and U.S. Storage Services 2004-2008 Forecast: The Opportunity Shifts," IDC #31042, March 2004.
  • "Worldwide and U.S. Storage Services Forecast and Analysis, 2003-2007," IDC #28992, March 2003.

19 U.S. Census Bureau. "Retail 2Q, 2003 E-Commerce Report," http://www.census.gov/mrts/www/current.html. August 22, 2003. Retrieved September 2003.

20 U.S. Census Bureau. "Retail 1Q, 2004 E-Commerce Report," http://www.census.gov/mrts/www/current.html. May 21, 2004. Retrieved August 2004.

21 U.S. Census Bureau. "United States Department of Commerce E-Stats," March 19 2003, http://www.census.gov/estats. Retrieved September 2003.

22 Securities Exchange Commission. "Interagency Concept Release: Draft Interagency White Paper on Sound Practices to Strengthen the Resilience of the U. S. Financial System; Rel. No. 34-46432." Retrieved August 2003. SEC. August 2002. http://www.sec.gov/rules/concept/34-46432.htm.

23 Ibid.

24 Securities Exchange Commission. "Interagency Paper on Sound Practices to Strengthen the Resilience of the U.S. Financial System; Release No. 34-47638," http://www.sec.gov/news/studies/34-47638.htm. Retrieved August 2003. SEC. August 2002.

25 Securities Exchange Commission. "SEC News Digest, Enforcement Proceedings," http://www.sec.gov/news/digest/12-03.txt Retrieved August 2003. SEC. December 3 2002.

26 There are reams of quality management and Six-Sigma resources available on the web but a good basic definition of COPQ can be found here: http://software.isixsigma.com/dictionary/Cost_of_Poor_Quality-63.htm

27 Christian Terwiesch, Roger E. Bohn, "The Economics of Yield Driven Processes," Working Paper, Wharton Operations and Information Management Department, The Wharton School, 1998.

28 Toigo Partners International, LLC. "Storage Management 2003: "The 'Two Towers' of Storage Pain Part One: Provisioning," Toigo Partners International, LLC. 2003: pp2–3.

29 Merrill Lynch, McKinsey & Company. "The Storage Report – Customer Perspectives & Industry Evolution," Merrill Lynch, McKinsey & Company, June 19, 2001: p 40.

30 Moore, Fred. "Horison Information Strategies: Storage Facts, Figures, Estimates, and Rules of Thumb," Copyright Fred Moore, 2003.

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