Home > Articles > Certification > Other IT

This chapter is from the book

Answers and Explanations

  1. Answer: B. The MTTR (mean time to repair) is a value used to calculate the average time to bring a device back up to operating standards. Lower numbers mean reduced downtime.

  2. Answer: C. Drop ceilings should not be used in server rooms or areas that are adjacent to the server room. Although these are convenient for hiding cables, they offer easy access for potential intruders. All the other items are recommended for server rooms. Dry pipe fire control offers the potential for water, but also provides adequate time to turn off or power down electronics. Smoke detectors are a must for all areas. Surge protection can be used to protect expensive equipment, and solid core doors increase security.

  3. Answer: B. The best location for a server room is near the center of the building. This location is more secure from natural disasters and helps protect against intruders. This type of configuration requires the intruder to pass multiple employees and possibly checkpoints before reaching the server room. If employees have been properly educated, they will inquire as to what the unauthorized personnel are doing in the area. The theory of layered security applies to physical security just as much as in the other domains!

  4. Answer: A. MTBF (mean time between failure) is the average amount of time before device breakdowns. Higher numbers mean that the devices last longer.

  5. Answer: D. Any time you start building from scratch, you should consider the surroundings. Areas that are close to airline flight paths, freight lines, or chemical plants may be subject to explosions or crashes. Answer D is correct because having a hospital nearby can be considered an asset.

  6. Answer: C. CO2 sensing is not a valid type of fire detection. The three categories of fire detection systems include heat sensing, flame sensing, and smoke sensing.

  7. Answer: C. Halon is considered toxic in concentrations above 10%.

  8. Answer: C. Fences 3–4 feet high will prevent only the casual intruder, 6-foot-high fences are difficult to climb, and critical assets should be physically protected with a fence that is 8 feet high with a three-strand topping. This is considered adequate for protection against a determined intruder.

  9. Answer: B. Argon, Inergen, and CEA-308 are all acceptable replacements for Halon. Halon is being phased out because it acts as an ozone-depleting substance when released into the atmosphere. Hydrogen bromide is a byproduct of Halon and is considered toxic.

  10. Answer: B. CO2 works by removing the oxygen from a fire. Soda acid works by removing the fuel element of a fire. Water works by reducing the temperature of a fire. Answer D, nitrous oxide, would not reduce a fire.

  11. Answer: B. Although all the items shown are used as physical deterrents, locks are the most widely used.

  12. Answer: B. One major drawback to the decision of employing guards as a physical security deterrent is the cost of salaries and benefits. All other answers are incorrect. Liability is addressed by the fact that security guards are typically bonded and have had to pass state board licensing requirements.

  13. Answer: C. Fire drills should be a random event that the employees are unaware of before the actual drill. Fire drills should not be scheduled because that defeats the purpose. Fires or natural disasters are not scheduled events. Finally, productivity is not the driving force here; rather, it should be employee safety.

  14. Answer: B. The EPA considers FM-200 the replacement of choice for Halon systems. It is similar to Halon but does not affect the ozone system. Argon and Inergen will work but are not as effective. FM-300 does not exist.

  15. Answer: C. In home environments, ESD (electronic static discharge) may seem more like an annoyance. In the workplace, its results can be much more severe. ESD can damage or destroy sensitive electronic components, attract contaminants, and cause products to stick together. The recommended humidity range for the prevention of ESD is 40–60%.

  16. Answer: B. A power excess can quickly damage sensitive electronic equipment. The best way to guard against this type of problem is through the use of surge protectors. Brownouts occur when power companies experience an increasingly high demand for power, and blackouts are associated with power loss.

  17. Answer: C. A UPS (uninterruptible power supply) can be used to provide power to critical equipment during short power outages. Surge protectors and voltage conditioners help condition the power to ensure that it is clean and smooth. RAID is used for disk drive fault tolerance.

  18. Answer: D. Although the other items on the list may be important, the protection of human life makes duty to public safety the number-one priority of the CISSP certified professional.

  19. Answer: D. Halon can be found in two types. Halon 1211 is used in portable extinguishers. Halon 1301 is a gas agent used in fixed flooding systems. Answers A, B, and C are distracters.

  20. Answer: D. Class D fire suppression should be used against grease or chemical fires. The other answers are wrong because Class A corresponds to common combustibles, Class B is for burnable fuels, and Class C is for electrical fires.

  21. Answer: A. A power outage, which can be called a blackout, is when there is loss of power for an extended time. The largest blackout ever to occur in the United States happened on August 14, 2003. It affected nearly 60 million people. A brownout occurs when power companies experience an increasingly high demand for power and spikes are associated with power excesses.

  22. Answer: B. There are only two valid types of heat-activated fire detection systems. Rate of rise offers the best response time; however, it should be noted that these systems result in more false-positives alarms.

  23. Answer: D. The absolute first requirement of computer security is physical security. Even the most securely designed network in the world is of little use if someone can gain physical access. After physical access is gained, there are many programs that can be used to violate confidentiality, integrity, and availability. These violations of security can range from simply turning off a system to resetting the administrator's password, wiping the hard drive clean, stealing data, or even stealing hardware.

  24. Answer: A. Although lighting does add to the security of a facility, it is best when applied with other types of deterrents. NIST (The National Institute of Standards and Technology) states that the standard for perimeter protection using lighting is an illumination of 2 candle feet of power at a height of 8 feet.

  25. Answer: C. Halon has been found to cause destruction of the ozone layer. Because of this, it was banned and an international agreement was signed in 1994. As long as exposure is low, Halon is considered harmless to humans.

  26. Answer: C. A power degradation such as a brownout, occurs when power companies experience an increasingly high demand for power. Spikes are associated with power excesses. Blackouts are associated with power loss, and surges are associated with excessive power spikes.

  27. Answer: B. Access control is the key to physical security, and it works best when deployed in layers. Each layer acts as a physical barrier. At a minimum, a system should have three physical barriers: entrance to the building, entrance to the computer center, and entrance to the computer room itself. These barriers can include guards, biometric access control, locked doors, CCTV, and alarm systems.

  28. Answer: B. Although CCTV (closed-circuit TV) systems are good deterrents and detection systems, they are not automatic. CCTV requires individuals to watch the captured video, detect the malicious activity, and respond accordingly.

  29. Answer: C. Piggybacking is the act of following someone through a secured door without being identified to obtain unauthorized access. The act of watching over someone's shoulder and stealing the password for later use is called shoulder surfing, and to spoof someone's identity is to pretend to be them.

  30. Answer: C. Class C fire suppression should be used against electrical fires. CO2 or Halon are recommended suppression methods. The other answers are wrong because Class A corresponds to common combustibles, Class B is for burnable fuels, and Class D is for chemical and grease fires.

  31. Answer: B. Many have heard the phrase "junk yard dog," and in that type of setting dogs are highly effective, because in that type of environment, there should be no one in the facility during off-hours. However, dogs lack the skill to differentiate between authorized and unauthorized personnel and can be a legal liability as the result of a civil lawsuit.

  32. Answer: D. In low-humidity environments, it's not impossible to create static charges in excess of 20,000 volts. It takes only about 1,500 static volts to damage a hard drive or cause destruction of data. Sensitive electronic components can be damaged by less than 100 static volts.

  33. Answer: D. Using a raised floor provides many benefits, including increased airflow, easy access to cables, prevention of flooding damage to computers, and easier reconfiguration. Vibration is not a critical concern.

  34. Answer: B. Dry pipe systems contain compressed air until fire suppression systems are triggered, and then the pipe is filled with water.

  35. Answer: B. If a door is considered fail-safe, it will remain locked during a power outage. All other answers are incorrect because they do not adequately describe the operation of fail-safe locks.

  36. Answer: C. Proximity identification can be used to activate doors or locks or to identify employees. These systems require users only to pass in proximity to the sensor or sensing system. All other answers are incorrect because they do not describe a proximity system.

  37. Answer: B. Social engineering is a type of attack in which intruders may attempt to gain physical access to your facility by exploiting the generally trusting nature of people. A social engineering attack may come from someone posing as a vendor or as someone coming to the facility to repair a problem. Regardless of how they appear, social engineering can be hard to detect. Hijacking is a computer-based attack in which someone hijacks a legitimate session. Spoofing is a computer-based attack in which someone's IP or MAC address is stolen. Deception is part of social engineering but by itself does not adequately describe the attack.

  38. Answer: C. The four primary fire suppression systems are wet pipe, dry pipe, deluge system, and preaction system.

  39. Answer: B. The recommended temperature for rooms containing computer equipment is 60–75 degrees Fahrenheit (15–23 degrees Celsius). Temperatures of 80–85 degrees Fahrenheit are not considered catastrophic; however, higher temperatures can result in lowering the life expectancy of equipment.

  40. Answer: A. Class A fire suppression should be used to fight common fires. The extinguishing method of choice is water or soda acid. The other answers are wrong because Class B is for burnable fuels, Class C is for electrical fires, and Class D is for chemical fires.

  41. Answer: C. Server rooms should be designed to have physical barriers on all six sides. Most maintenance and configuration should be performed remotely. Even if your employees are fully authorized, they should not share space within the server room where critical equipment is located. Noise and cold temperatures are not conducive to the working environment. Access should be controlled for even authorized IT workers, except when they have specific reasons to access equipment.

  42. Answer: D. A handheld CO2 fire extinguisher is considered a gas-discharge fire extinguishing system. Wet pipe systems are filled with water. Dry pipe systems contain compressed air until fire suppression systems are triggered, and then the pipe is filled with water; and flame activated sprinklers trigger when a predefined temperature is reached.

  43. Answer: C. Fences 3–4 feet high will prevent only the casual intruder, 6-foot-high fences become difficult to climb, and critical assets should be physically protected with a fence that is 8 feet high with a three-strand topping.

  44. Answer: C. Some of the technologies that can be used to detect intruders are wave pattern, which bounces various frequency waves around a room while verifying that the pattern is undisturbed; proximity detection, which works by detecting changes in the magnetic field; and acoustical systems, which are sensitive to changes in sound and vibration.

  45. Answer: A. Soda acid works by removing the fuel element of a fire. CO2 works by removing the oxygen from a fire. Water works by reducing the temperature of a fire. Oxygen would not reduce a fire, but would actually cause it to grow larger.

  46. Answer: A. Positive pressurization is an HVAC (heating, ventilation, and air-conditioning) design in which positive pressure is maintained in the system, so as a door or window is opened to the facility, air is forced out. This protects employees in case of a fire by forcing smoke outside, away from the employees.

  47. Answer: D. Acoustical systems are sensitive to changes, sound, and vibration. Proximity detection works by detecting changes to the magnetic field. Passive infrared systems look for the rise of heat waves. Wave pattern bounces various frequency waves around a room while verifying that the pattern is undisturbed.

  48. Answer: A. If a door is considered as fail-soft, it will remain unlocked during a power outage. All other answers are incorrect because they do not adequately describe the operation of fail-soft locks.

  49. Answer: C. Passive infrared systems look for the rise of heat waves. Acoustical systems are sensitive to changes in sound and vibration. Proximity detection works by detecting changes in the magnetic field. Wave pattern bounces various frequency waves around a room while verifying that the pattern is undisturbed.

  50. Answer: B. Class B fire suppression should be used against any type of burnable fuel. The recommended suppressants include CO2, soda acid, or Halon. The other answers are incorrect because Class A corresponds to common combustibles, Class C is for electrical fires, and Class D is for chemical and grease fires.

InformIT Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from InformIT and its family of brands. I can unsubscribe at any time.

Overview


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information


To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020