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Project Planning -- Core Processes

This chapter is from the book

This chapter is from the book

Exam Prep Questions

  1. The new CIO for Mega Hard Drive Corporation, Roger Bigbucks, brings John into his office to discuss a new project that has been approved to improve the security access to their corporate systems worldwide. Roger explains the key objectives of the project, general time frame, and business value. The CIO assigns John to be the project manager and ends the meeting. What is the first thing John needs to do?

    1. Determine who the key stakeholders are and have a kickoff meeting.

    2. Find out how much money he has to use for the project.

    3. Order new business cards that show he is the project manager.

    4. Begin developing the scope definition.

  2. Ed is asked to audit a relatively new project that creates a web interface for warranty claims processing at a manufacturing company. The project is already in trouble with a lot of new changes, and business partners are becoming frustrated. During interviews with the project team, Ed realizes that each individual has a different view of what the project is supposed to accomplish. After reviewing the project charter, he notices that individual assignments are listed, but no objectives or high-level deliverables. What should Ed recommend the project manager do to help save this project?

    1. Have the project manager publish a description or explanation of the business need the project is going to address.

    2. Change the project charter to include objectives and high-level deliverables with individuals assigned and time frames.

    3. Develop a scope statement with the project stakeholders.

    4. Hold a kickoff meeting to get everyone on the same page.

  3. Paul is given a project charter and is assigned to be the project manager. He is ready to begin progressive elaboration of the project scope and tasks. Which of the following tools and techniques is not appropriate for him to use at this time?

    1. Alternatives identification

    2. Analogous estimating

    3. Work breakdown structure templates

    4. Benefit cost analysis

  4. You are working on a new project to develop a new wireless product with ease-of-use features recommended by customers. It is as yet undetermined which features and the extent to which each feature will be incorporated into the product. You have a focus group that will continue to evaluate the features as the project goes forward. The focus group is authorized to suggest changes, as are your engineers and the quality department. As a project manager, what will help you most to minimize the effect of these changes?

    1. A change management plan.

    2. A scope management plan.

    3. Do not continue with the project until all of the features are clearly defined in the scope statement and scope definition.

    4. This is an expected part of every project. A good project manager will have a communications plan in place to be sure everyone knows what is happening on the project.

  5. In January, Connie, a marketing manager for a toy manufacturer, is preparing a new red-haired doll for release during the Christmas season. This means it needs to be ready to market by the February Toy Fair, where toy retailers make their choices about what toys to buy for the next year. The project manager for the toy development is in the process of ensuring the toy meets federal safety standards, which it does, but the product is running into a problem with additional non-federal safety issues that are only now being uncovered. Identify the assumption, constraint, and product description the project manager should have documented in the scope-supporting details.

    1. Assumption: The product must be ready for the market in February.

    2. Constraint: Safety standards.

      Product Description: Includes the fact that it is a Christmas toy.

    3. Assumption: Federal safety regulations are sufficient for a safe toy.

    4. Constraint: The product must be market ready by February.

      Product Description: The toy is a red-haired doll.

    5. Assumption: The project manager is responsible for the product's safety results.

    6. Constraint: The toy must meet federal safety standards.

      Product Description: The product is a toy.

    7. Assumption: Non-federal safety issues might come up.

    8. Constraint: The toy must be sold at Christmas.

      Product Description: The toy must appeal to toy retailers.

  6. The AAA Cleaning Service Company is in the process of developing and marketing a new yearly bundled package of cleaning services to be available in its Eastern division and has assigned Bob Brown to be the project manager for the new product rollout. There are just a few major deliverables: Develop new contracts, create an advertising campaign, provide service training, and update the ordering system to handle the new product. Management has agreed to Bob's summary of tasks and expectations, but wants Bob to tell them how much he thinks the project will cost and how long it will take to do the rollout because marketing is anxious to begin preselling the service. What should Bob do first?

    1. Quit. There is not enough information for Bob to be successful in this rollout.

    2. Develop a scope statement so that he is certain he has the project well defined.

    3. Create a work breakdown structure of the tasks to be done.

    4. Give an estimate of six months and $250,000 based on his prior work on other projects in different fields.

  7. Doug Johnson, the manager of operations at a small liquor distribution company, has contracted an outside firm to develop a new warehouse picking system. He is generally satisfied with their performance so far, but in some meetings, he feels they are going beyond the scope of the project as originally defined. Because the contract is time and materials, Doug wants to be sure only the work that is defined in the project scope is what gets done. What project documentation should Doug ask the project manager for?

    1. The scope statement, work breakdown structure (WBS), and any approved changes.

    2. Meeting minutes from the kickoff meeting, where the project scope was discussed.

    3. The project charter.

    4. No documents are needed for review. Doug simply needs to clarify scope with the project manager.

  8. The WBS is the foundation for all but which of the following?

    1. Coordinated and integrated planning

    2. Performance reporting

    3. Scope management

    4. Project communication

  9. Jenny is developing a WBS for her project. She knows that PMI believes these are important, but she is struggling with the structure and content of the WBS. Which of the following are not items that will help her?

    1. Each WBS element should represent a single tangible deliverable.

    2. The WBS elements should be structured by organizational unit.

    3. Think through how each component contributes to the finished deliverable.

    4. All significant reporting items should be included in the WBS.

  10. Ralph is a quality control reviewer for all projects at a large clothing manufacturer. He has reviewed Sally's project and feels that the cost accuracy and duration estimates need to be improved and that the project's projected end date is too far into the year. What should Sally do first?

    1. Reinterview the subject matter experts (SMEs) and ask for better estimates.

    2. Reexamine the WBS to see if it can be further decomposed, to allow for better estimating on cost and duration.

    3. Tell Ralph the estimates are sufficient. He is just a quality control guy and has no real understanding of her project.

    4. Reduce all the cost and time estimates by 10% based on Ralph's feedback.

  11. Rod is new to Project Management and is trying to be sure he is following the entire set of core planning processes properly. He is in the process of developing a WBS, and realizes activity definition is next, but is confused about the difference between the two. As a seasoned project manager, and one ready to take the PMP exam, how would you describe the difference between the two to Rod?

    1. The WBS is focused on deliverables, whereas activity definition is focused on the tasks to create those deliverables.

    2. The WBS is focused on scope, and activity definition is focused on planning.

    3. No one really uses the WBS, and it is essentially the same as the activity definition. Most managers use a project planning software tool instead.

    4. WBS is focused on the project, whereas activity definition is related to the Project Management activities that must take place to ensure the project is well executed.

  12. During the activity definition process on his project, Jeff realizes there are some deliverables that are missing from the scope definition process. What should he do?

    1. Simply define the additional activities.

    2. Invoke the scope change management process.

    3. Update the WBS to include the missing deliverables, and define the appropriate activities that support creating those deliverables.

    4. Check with his manager to determine if the deliverables in question need to be included in the project, and then convene the change control board.

  13. Necessary and sufficient conditions are used in law, logic, and a number of other disciplines. In what way can a project man-ager benefit from the use of the necessary and sufficient concept?

    1. A project manager should check to make sure he has the necessary resources and sufficient time to complete the project.

    2. It is a concept that can be used to verify the correct level of decomposition for WBS and activity definition.

    3. Project managers only use this concept with projects that involve contracts with outside vendors.

    4. There is no such concept.

  14. Alyea is ready to begin activity definition for her project. She has the project scope statement, a WBS, the corporate policy of defining activities to a 20-hour period, information from a meeting with her SMEs, and a team room identified, although it is not yet available. What more does she need before she starts?

    1. To identify her assumptions

    2. To identify her constraints

    3. To obtain input from experts on the project

    4. Historical information on projects similar to her own

  15. RF Sportswear is undertaking the construction of a new manufacturing plant. You are working with John, the project manager who is working on the project plan. He has asked for the physical plant layout plans, which you don't have yet because the project has just started. You participated in helping to develop the WBS and the activities list with John. As a former project manager, you realize what John needs, and you send him a copy of the mock-up drawing done for the steering committee and approval of the project. Why does John need the plans at this point?

    1. John is working on activity sequencing and the plans are needed for helping to determine dependencies.

    2. John needs to archive all the documents for the project in one project folder for future use.

    3. You know John is not an engineer and that he was not at the steering committee meeting.

    4. John does not need the plans, but from a management standpoint, you want to respect his authority as the project manager.

  16. Your company has a policy of having every software project reviewed and approved by the Architecture Review Board prior to the construction phase of a project. You are currently in the process of activity sequencing. This is an example of what?

    1. Gatekeeping

    2. Milestone

    3. New scope for the project

    4. Project integration

  17. Elwood is developing his project plan for a construction project, and is currently involved in determining the dependencies between activities on his project. He is also working with a just-in-time (JIT) inventory from his suppliers. In creating his project plan, he knows that his prefabricated trusses need to arrive and be installed before he can begin to lay down the roofing. However, because he has purchased the roofing materials from the same supplier as the trusses, the roofing material will arrive at the same time as the trusses.

  18. In the preceding example, what is not true about the relationship between the truss installation and roof installation?

    1. It is hard logic.

    2. It is a start-to-finish relationship.

    3. It is an example of an external dependency.

    4. It is a finish-to-finish relationship.

  19. In the hair care industry, it is considered a "best practice" to sweep the hair from a previous client's haircut prior to seating the new client. You are a project manager, and have gone in for a haircut with your hairdresser, Jan. She has had a bad day, and has seated you before cleaning her area. This is an example of what?

    1. Bad customer service

    2. A discretionary dependency

    3. Hard logic

    4. Precedence diagramming method (PDM)

  20. Joe wants to choose a tool for activity sequencing. He can use all of the following except

    1. Scoring models

    2. Activity on node (AON)

    3. Arrow diagramming method (ADM)

    4. Graphical evaluation and review technique (GERT)

  21. Richard has a project that uses the rational unified process, and iterative tasks that loop. What would be the best sequencing method for him to use?

    1. PDM

    2. ADM

    3. Critical path

    4. GERT

  22. The White Paper Company is embarking on developing a new warehouse. Gregg, the project manager, knows the warehouse will require new systems, equipment, and construction. He has his work breakdown structure completed, and knows he will need staff in addition to equipment purchases. He has the company's purchasing policy and its temporary staffing policy at his desk for review, but doesn't really know what staff might be available for work on his project. He is about to call the Human Resources Department to ask for help. What should he ask for?

    1. Company human resource policies

    2. A resource pool description

    3. New hire information

    4. Approved vendor information

  23. After gathering the needed information from human resources, Gregg is reviewing the WBS for his new warehouse project, and is trying to separate staff needs from material needs. He needs four programmers, two construction workers who are experts in metal framing, one drywall hanger, and an electrician. He will also need the actual building materials, but he is not as familiar with construction as he is with systems development. He has looked at a couple of other similar projects, and has an idea of the manpower. What should he do to determine the material requirements?

    1. Consult other project managers who have experience in construction.

    2. Hire a consultant for that part of the project.

    3. Check with the construction management unit of the White Paper Company.

    4. All of the above.

  24. On a systems development project, John needs two programmers. He knows Jeff and Rob were able to create a program in 40 days similar to the one he wants to create on his project. He decides to use 40 days as his estimate. This is an example of what type of estimating?

    1. Parametric modeling

    2. Analogous

    3. Rule of thumb

    4. Fixed rate

  25. Rich is an expert Java programmer. Eric is just out of school and is 50% as effective as Rich. Rich thinks a certain program can be completed in three weeks. Where can Ray, the project manager, find this information so that he can put both Rich and Eric on the project and have it done in two weeks?

    1. The resource pool description

    2. Historical information

    3. His activity duration estimates

    4. The scope statement, which states the project must be done in two weeks

  26. Nick has a 400-square-foot room to floor. He knows it takes an average of 5 man minutes per square foot based on past jobs to lay down the flooring, including the prep work, gluing, and cleanup. He figures this job will take approximately 34 man hours. At $12 per hour, this will cost him $400 to have the work done. This is what type of estimating?

    1. Bottom up

    2. Quantitatively based durations

    3. Analogous

    4. Cost based

  27. Raymond wants to give himself a few extra hours in his budgeted time for a construction project to account for problems with weather or delays in delivery. This is called

    1. Padding

    2. Risk acceptance

    3. Reserve time or contingency

    4. Mitigation

  28. Ryan wants to keep all his documentation in order, and is currently doing duration estimating for his project. In addition to his duration estimates, what else does Ryan need to do to complete his activity duration process?

    1. Document assumptions made in estimating and update the activity list.

    2. Provide cost estimates.

    3. Provide resource requirement updates.

    4. A cost baseline.

  29. Al is a project manager and is making activity duration estimates for his project based on his experience six years ago doing some similar tasks. He doesn't want to bother his project staff, who will be actually doing the work. Why is Al headed for a scheduling problem?

    1. He is not headed for a problem. Al has the expert knowledge and can therefore do the estimates.

    2. Al should be asking the staff to make or approve the estimates for the best outcome.

    3. Al is heading for project team problems by not involving his staff in the planning process.

    4. Al is not considering elapsed time.

  30. Sally knows one of her key construction workers, Gordon, has a high probability of participating in a new reality building show. This would take him out of work for eight weeks, which is one fourth of the construction time. He is a long-term employee and well liked by all, and management supports his efforts regarding the show. Gordon has a 75% chance of making the show. Sally is working on her project plan and, specifically, task durations. How should she address the resource issue?

    1. Engage the project team to identify the effect of Gordon's absence on the baseline durations, and incorporate that into the duration estimates.

    2. Estimate the project as-is. There is always another worker to fill in for Gordon.

    3. Buy "key-man" insurance to mitigate the cost of Gordon being gone.

    4. Increase all activity durations assigned to Gordon by 75% because that is the expected probability of Gordon being on the reality show.

  31. You are a seasoned project manager who has taken a new job in the engineering field, about which you know very little. You are attempting to create activity durations for your project. What resources can you use to help?

    1. Prior project files from similar projects

    2. Commercial databases with information on projects like yours

    3. Consult your project team

    4. All of the above

  32. Activity durations should always have which of the following?

    1. Each work package identified

    2. A range of possible quantitative results

    3. Approval by management

    4. An order of magnitude associated with the duration

  33. Steve is asked to provide a cost estimate for a redecorating project. How should he proceed?

    1. Take the cost of raw materials and labor for each activity in the WBS. Check previous project files and consider any risks to delivery; then add 10% to account for the company profit.

    2. Add raw materials and labor costs for each activity in the WBS.

    3. Check competitor pricing, add the raw materials and labor from the WBS, and then decrease by 10% to be competitive.

    4. Use the cost of raw materials from a similar project on a house with the same floor plan.

  34. I am looking to estimate the cost on a project, but I don't want to spend a lot of time on a detailed analysis. I really want a ballpark figure. What options do I have?

    1. None—cost estimating requires details to be accurate.

    2. Use the cost of similar projects.

    3. Use a rule-of-thumb or per-square-foot estimate.

    4. Add up the costs on the WBS.

  35. The Back-Step Furniture and Kitchen Company has been asked to provide a cost estimate for a kitchen bid. To do the project, the firm will have to borrow money to finance the cost of raw materials. What item will be most important for the cost estimator to have?

    1. A low cost of materials

    2. Good credit

    3. Cheap labor

    4. Accurate activity duration estimates

  36. Edward, a former U.S. Army lieutenant, is estimating a project the way he used to in the Army. He is taking each activity, assigning its cost, and then aggregating it to a final cost estimate. This is an example of what type of cost estimating?

    1. Top down

    2. Bottom up

    3. Army method

    4. Parametric

  37. The sponsor of one of your projects wants to know how cost variances will be managed. He is very concerned because other projects have had serious cost overruns. What can you provide him that will give him a highly detailed and formal method for dealing with cost variances?

    1. A paragraph in the project plan that describes general approaches to cost management

    2. A weekly one-on-one with the sponsor to discuss costs

    3. Weekly vendor meetings

    4. A formal cost management plan

  38. Activity list updates happen during which project planning processes?

    1. All planning processes can result in activity list updates

    2. Activity sequencing and activity duration estimating

    3. Activity definition

    4. Risk planning

  39. One of the key outputs of the scope planning process is what?

    1. Project charter

    2. Scope statement

    3. Scope definition

    4. WBS

  40. As a project manager, you know the WBS is important. What are the key planning processes in which the WBS is an input?

    1. Cost estimating, resource planning, cost budgeting, and risk management planning

    2. Scope definition

    3. Activity duration estimating and activity sequencing

    4. All planning processes

  41. You are a project manager involved in developing a project plan for the downtown redevelopment of Kokomo, Indiana. You are now beginning to do some risk planning. What are the tools and techniques you use to develop your risk management plan?

    1. Gather high-quality data on project risks.

    2. Apply a general contingency.

    3. Use a risk template.

    4. Conduct a planning meeting.

  42. John provides a list of key risks and how to mitigate those risks to his manager as his risk management plan. Why is his manager, Jeff, a PMP, asking him to redo his plan?

    1. A list of project risks is an output of risk identification.

    2. The risk management plan should address approaches, tools, and data sources as well as roles and responsibilities, budgeting, timing, interpretation rules, risk thresholds, reporting formats, and tracking.

    3. The risk list should also include triggers.

    4. John has not involved the project team.

  43. Beth is setting up a planning meeting for developing a risk management plan for her project. Who should she invite?

    1. Just the project sponsor because his perception of how the risks will be handled is the most important

    2. The corporate risk manager

    3. The project team leaders, key stakeholders, and anyone engaged in risk management activities for the corporation, if applicable

    4. The entire project team, all stakeholders, and all of the corporate risk management department, if one exists

  44. Joey is new to risk management within his projects. He has typically handled risks as they come up, and adjusted time frames accordingly after discussing them with his sponsor. He is now being asked to develop a risk management plan and is complaining about having to develop a scoring and interpretation method. What advice would you give him as a seasoned PMP who is knowledgeable in risk management?

    1. Developing interpretation and scoring criteria helps to ensure consistency in handling risks as they arise. It also helps to weight multiple risks at one time.

    2. A scoring mechanism is rarely used in real life. Just put a paragraph or two into the management plan with High, Medium, and Low.

    3. Scoring feeds into the risk thresholds, which determine who needs to be involved in mitigating a risk.

    4. A risk management plan is a communication tool so that all members of the project team know how risks will be handled as they are identified.

  45. Why are risk tolerances and thresholds important to identify in the risk management plan?

    1. Tolerances and thresholds, when documented, can help to define the target by which the project team can measure the effectiveness of the risk response plan execution.

    2. Tolerances and thresholds help to define how often the risk management process will be performed.

    3. Tolerances and thresholds determine what tools and data sources will be used in risk management.

    4. Tolerances and thresholds provide the basis for costing the risk management process as well as defining how risk activities will be recorded.

  46. A risk management plan should be tailored to a given project in what ways?

    1. Some companies use predefined templates for risk management plans.

    2. Certain companies have predefined roles and responsibilities as they relate to risk management.

    3. Some organizations have predefined risk management policies that must be tailored to an individual project.

    4. The risk management plan should ensure that the level and type of risk management efforts are appropriate to the level of risk and importance of the project to the company.

  47. Timing, as described in a risk management plan, affects how often a risk management process should be performed during the life cycle of a project. What key factor affects timing?

    1. Timing should be defined to allow for results to be developed early enough to affect decisions.

    2. Timing is scaled to project size.

    3. Timing is affected by organizational policies regarding risk management.

    4. Timing is directly related to the sponsor's risk aversion threshold.

  48. You have recently been assigned to provide an accurate project schedule for a troubled data conversion project. You have reviewed the project schedule created by the previous project manager, and notice that certain task dependencies do not seem to be correctly identified. Prior to reworking the schedule, what will you need to do first?

    1. Create a network diagram to ensure task dependencies are correct.

    2. Review the resource pool description.

    3. Review the scope statement.

    4. Review the project charter.

  49. The Big Bank has hired you on as a new project manager for the development and rollout of new ATM software. You are now ready to develop your project schedule. Your project has the potential to be very active during the summer months, and you know that some of your key team members are planning exciting vacations during that time. What do you need to help plan the schedule accordingly?

    1. Company holiday schedule, regular work hours for each individual, and vacation times for each project team member

    2. Where the work activity will be taking place

    3. Develop leads and lags in the tasks assigned to individuals on vacation

    4. Resource pool description

  50. As a seasoned project manager, you know your sponsors and executive management are keenly interested in the project delivery date. Why are you nervous when your project sponsor wants the delivery date as soon as you've developed the schedule?

    1. Schedule development is often iterated, as are the inputs to schedule development, to provide more detailed and accurate information. Therefore, the end date is likely to change until the process has been iterated sufficiently.

    2. Your project sponsor provided you with a "drop dead" date, and your schedule does not have that date.

    3. You have not yet incorporated contingency into the schedule.

    4. The schedule has not been leveled.

  51. Project schedule development is the discipline of determining what?

    1. The start and finish dates for each project activity

    2. Providing a critical path by which to manage the project

    3. Providing early and late start and finish dates for the project

    4. Determining which resources should perform which tasks

  52. In developing a project schedule, you as a project manager need to be aware of major constraints. What are the two major time constraints that must be considered during project schedule development?

    1. Project staff vacations and corporate holiday calendars

    2. Resource capabilities and availability

    3. Imposed dates and major milestones

    4. Responsibility and geography for activities

  53. Why are CPM, GERT, and PERT not considered sufficient to create a project schedule?

    1. All three are tools and techniques of schedule development, not the actual schedule.

    2. As mathematical analysis tools, they simply provide the dates that are possible, and do not consider resource pool limitations.

    3. They are sufficient. Each calculates early and late start and finish dates for each activity.

    4. They are Monte Carlo techniques used to provide what-if analysis for adverse external factors on a project.

  54. Roger is a project manager working on a schedule for the road installation for a new housing development. He knows there will be issues related to weather, as well as a big convention in town that is directly on the delivery path for his project. He is developing his schedule and realizes his first pass shows a date that is one month later than the date expected by his managers. He is fairly sure his critical path is correct, and that his key estimates are accurate. He also knows the budget amount he is estimating is close to what his managers wanted to spend. What options does Roger have?

    1. Meet with his managers and explain his assumptions and the project schedule. Get them to buy in to the new date.

    2. Determine where he can add additional resources, thereby increasing the cost of the project, but providing the date the managers want.

    3. See where certain dependencies might be moved to take place in parallel, increasing the risk and possibly rework in the project, but meeting the date.

    4. All of the above.

  55. Which project scheduling technique focuses on float to determine tasks with the least scheduling flexibility?

    1. CPM

    2. PERT

    3. Crashing

    4. Monte Carlo

  56. Jennifer wants to measure and monitor the cost performance in her project. She has prepared a cost estimate, a WBS, a project schedule, and a risk management plan. What should she do at this point to ensure she is able to monitor costs effectively?

    1. Develop a schedule baseline.

    2. Develop a cost baseline.

    3. Carefully manage her expenditures according to her cost estimates.

    4. Influence the factors that cause her costs to change.

  57. The preceding diagram is an example of what type of activity sequencing technique?

    1. ADM

    2. PDM

    3. CPM

    4. AARP

  58. You are a project manager and have created a project plan with activities, duration, resources allocated, and costs associated. Your manager is now asking you for your project plan. You are confused, because you've already sent him the plan. What is your manager really looking for?

    1. A document that guides project execution and includes assumptions, planning decisions, and alternatives chosen as well as the timing of key management reviews

    2. The project charter

    3. A list of stakeholder skills and knowledge for guiding the project

    4. Organizational policies that affect project execution

  59. In developing your project schedule for your home remodel, you realize room painting will take three hours and is followed immediately by the trim replacement, which has a predecessor task of restaining the trim. Although this is the correct sequence, you know the paint takes four hours to dry. To correctly sequence these activities, you need to do which of the following?

    1. Add a lag time of four hours to the painting activity.

    2. Add a lead time of four hours to the trim-replacement activity.

    3. Remove the dependency between the two tasks, and manually supervise them.

    4. Change the project to have the painting done after the trim is replaced.

  60. You are developing a project schedule, and your manager has asked you for the coding structure. How does the coding structure benefit your project schedule?

    1. The coding structure enables you to sort activities and provide clear reporting to the individuals on the project.

    2. The coding structure is aligned with the chart of accounts to appropriately allocate the costs to the corporate accounting system.

    3. The coding structure is related only to system development projects.

    4. A and B.

  61. John is studying for his PMP exam and is ready to take the test. Because he is confident about his test preparation, he asks his friend, Portia, to quiz him on several topics. Portia asks, "What part of the planning process is staff acquisition?" John's response should be

    1. Staff acquisition is not the responsibility of the project manager.

    2. Staff acquisition is a human resources knowledge area.

    3. Staff acquisition is a core planning process.

    4. Staff acquisition is a facilitating planning process.

  62. A WBS is a deliverables-oriented grouping of project elements that organizes and defines the total scope of the project. How is the WBS developed?

    1. As a pictorial representation of the project team's organization

    2. As a scope artifact that is archived after completion

    3. By outside parties

    4. By defining project work in terms of deliverables and components

  63. Experienced project managers understand the importance of detailed planning and how a WBS can be a good tool to provide direction and support to the project. How does a WBS help a project stakeholder?

    1. Stakeholders do not use a WBS—only the project team references the WBS.

    2. Stakeholders use a WBS to enforce contractual agreements.

    3. The elements assist stakeholders in developing a clear vision of the product and the overall steps to produce it.

    4. The WBS functions as the organizational breakdown structure (OBS) for stakeholders.

  64. Getting the definition of success for the project combined with feedback and buy-in from the team members of the WBS can assist you in determining what tasks need to be done throughout the project. The WBS supports effective Project Management in all but which of the following ways?

    1. Separating deliverables into component parts to ensure project plan matches scope

    2. Assisting in determining resource needs

    3. Supporting resource assignments and planning

    4. Providing the basis for the communications plan

  65. Identification of inputs and outputs to the various phases and the WBS can assist with identifying deliverables and other project-related work products. A WBS is an input to all but which of the following processes?

    1. Resource planning

    2. Risk management planning

    3. Activity definition

    4. Organizational planning

  66. Decomposing tasks into smaller activities can be helpful in reducing the amount of stress associated with overwhelmingly large milestones. What is a feature of the hierarchical nature of the WBS?

    1. A WBS hierarchy prevents duplication.

    2. A WBS can be rolled up or collapsed to provide information at the appropriate level for a particular audience.

    3. The decomposition of tasks provides a detailed planning tool.

    4. The depth of a WBS is restricted to three levels, which avoids overplanning.

  67. Integrated analysis of cost, schedule, and performance can only be accomplished when

    1. Proper linking between the WBS and associated cost and schedule is made

    2. A performance budget baseline is created

    3. Goal achievement is measured

    4. Integration and assembly elements are included

  68. Every project has its share of problems and challenges. All of the following are challenges in creating a WBS except

    1. Defining excessive levels in a WBS

    2. Ensuring WBS elements are deliverable focused

    3. Identifying all key project deliverables

    4. Cost of effort to create a WBS

  69. At his Indonesia-based software manufacturing company, Daniel realizes that risk management has become more important as the company continues to evolve. He needs to begin the process of incorporating risk management into all of his new projects. What is the first step in using a WBS as an effective tool for risk management?

    1. Determine the probability of occurrence of risks.

    2. Review WBS elements and segment into risk events.

    3. Further define high-risk areas in the WBS.

    4. Include contingency activities in the WBS.

  70. Scheduling the right resources at the right place at the right time is a project manager's responsibility and is a critical success factor for the project's successful completion. What is a key element to consider in developing a WBS when factoring in resource planning?

    1. Can the quality of work be evaluated by testing?

    2. Are WBS elements compatible with accounting and payroll structures?

    3. How will element completion be determined?

    4. Can individual work assignments be managed from the reporting structure indicated by the WBS?

  71. Because he is the president of a minority-owned business, Albert has first rights to many government contracts for the new city infrastructure projects. Albert also realizes that dealing with political bureaucracy can be one of the constraints of working on government-related projects. Which of the following is a key assumption of a government design-bid-build project?

    1. The WBS must be more detailed.

    2. Alternatives must be included in the WBS.

    3. Of qualified bidders, the lowest bidder performs the construction.

    4. Real property must always be included in the WBS.

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Collection and Use of Information

To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

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We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information

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Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

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Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.


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Pearson may send or direct marketing communications to users, provided that

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Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information

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While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents

California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure

Pearson may disclose personal information, as follows:

  • As required by law.
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  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
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  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
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This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact

Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice

We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020