The following URLs provide additional information about topics discussed in this article.
BMC Software, Incorporated: http://www.bmc.com
TeamQuest Corporation: http://www.teamquest.com
Wustenhoff, Edward "Service Level Agreement in the Data Center," Sun BluePrints Online, April 2002. To access this article online go to: http://www.sun.com/solutions/blueprints/browsesubject.html
Ordering Sun Documents
The SunDocsSM program provides more than 250 manuals from Sun Microsystems, Inc. If you live in the United States, Canada, Europe, or Japan, you can purchase documentation sets or individual manuals through this program.
Accessing Sun Documentation Online
The docs.sun.com web site enables you to access Sun technical documentation online. You can browse the docs.sun.com archive or search for a specific book title or subject. The URL is http://docs.sun.com/
To reference Sun BluePrints OnLine articles, visit the Sun BluePrints OnLine Web site at: http://www.sun.com/blueprints/online.html