Home > Articles

📄 Contents

  1. Management and Monitoring Services
  2. Policy-Enabled Server Management Services
This chapter is from the book

Policy-Enabled Server Management Services

Policy-enabled server management services enable you to manage the server via policies in eDirectory. Additionally, these services enable you to activate the electronic distribution capabilities of ZENworks for Servers. With TED, you can transmit files across the network and have them placed on any server in the network that has a TED subscriber agent loaded. The policy-enabled server management services are made from the following components.

Server Policies and Packages

This set of software from the system enables you to manage your NetWare, Windows NT/2000, Linux, and Solaris servers from eDirectory. These features include the capability to create policies in a server policy package and then have these policies applied to the servers that are associated with the policy package.

The server software packages represent a set of software files that are constructed into bundles of server software (NLMs, EXEs and so forth) that can be distributed with TED and then installed on the NetWare, Windows NT/2000, Linux, and Solaris servers. The package enables such controls as unloading and loading NLMs or services prior to installation.

For more information on server policies see Chapter 5. A more detailed discussion of server software packages is found in Chapter 7.

The following sections discuss the items that are installed on the identified servers when Server Policy and Packages services are installed.

Server Manager Engine

The Server Manager Engine is a Java program that receives policies through a policy package and applies these policies to the server where this engine is running. The files that are required for the Server Manager engine are stored on the SYS volume in the SManager directory.

The files in the SManager directory are a set of Java libraries and modules that, when run on the server, construct the engine. Additionally, several NLMs are also stored in this directory. These NLMs are helper programs that the Java applications call to perform actions on the server.

To be able to run the Server Manager Engine, each of the servers must be able to run the Java environment and load the several helper NLMs.

AUTOEXEC.NCF Modifications

In the process of the install, the AUTOEXEC.NCF file may be modified. The line SYS:\ZENWORKS\PDS\SMANAGER\ZFS.NCF is added to load the ZFS.NCF file.

The ZFS.NCF file, when executed, starts up the NLMs required for the server to communicate with other servers participating in the ZENworks for Servers system. The file also starts up the Java system with the programs to perform the management functions that control policies being set on servers and software packages being extracted on the subscribers.

Remote Web Console

Remote Web Console is an HTTP service that enables you as an administrator to connect with a browser and receive HTML screens with information from the various distributors and subscribers in your network. You can have as many remote Web consoles in the network as you want, but you do not need a remote Web console on every server that you are managing. You need only one in each geographical location, and from there you can manage all the servers in the system. The Remote Web Console is started on the server with the sys\rwc\rwc.ncf file. If you chose to allow the installer to modify AUTOEXEC.NCF, this command is also added to start the RWC process each time the system restarts.

ConsoleOne Snap-ins

ConsoleOne snap-ins for administration of policy and distribution services are installed on the server or local workstation based on the installation choices. The various snap-ins for policy services are stored in the snapins\zen directory (ZENworks for Desktops 4 also stores some snap-ins in this same directory), whereas the Distribution Services snap-ins are stored in the snapins\ted directory of ConsoleOne.

Policies Database

When you request that a database be placed on the server, the install checks whether the proper Sybase engine has been installed on the server and whether the ZENworks for Servers database is present.

The system makes sure that the Sybase database engine is installed on the server. This database engine is stored in the \zenworks\dbengine directory of the volume you chose during installation. Additionally, the system installs the ZENworks for Servers database called zfslog.db, located in the \zenworks\pds\db\. Although several different databases are stored for the ZENworks for Servers product, this one is the repository for logging the events and activities of the server management engine that enforces and applies policies and for the TED distributors and subscribers. This database, unlike the site management database file, can coexist on a server that has ZENworks for Desktops 3 inventory database. The site management database uses a different version of the Sybase engine to load it.

During the install, the file SYS:\SYSTEM\MGMTDBS.NCF is created or modified to launch the Sybase database with the zfslog.db database files. Several databases may be open on the server at the same time to enable the various aspects of ZENworks for Servers to access their separate databases at the same time. There is only one instance of the actual Sybase NLM, but the several different databases are simultaneously accessible.

Tiered Electronic Distribution

Tiered Electronic Distribution, also referred to as TED, is the system that enables the network to transfer bundles of files, called distributions, across the network to several server destinations. TED has been designed and implemented to be efficient in the network and to handle the scalability needed for the enterprise networks.

The behavior of the TED system is managed via eDirectory objects in the tree. From there, you can identify the sets of files to move and the destinations where the files should arrive. More details concerning the functionality of TED can be found in Chapter 6, "Setting Up Tiered Electronic Distribution."

The TED system is made up of several Java components and some NLMs and DLLs that help in providing direct file support. TED is composed of a distributor that sends distributions to entities called subscribers. The subscribers, when completed with the reception of the distributions, verify their contents and then activate software modules called agents, which are responsible for the unpacking and installation of the distributions. The distributor and subscribers need to be active on the server at all times, whereas the agents are launched only when needed and are terminated when their work is complete. In ZENworks for Servers 3, the distributor and subscriber are combined into a single Java component.

Distributor

The distributor is responsible for sending files to subscribers throughout the network. The distributor is launched on the server by loading the SYS:\ZENWORKS\PDS\TED\TED.NCF file. The TED.NCF file determines whether the server is a distributor and then starts up the Java system, if it is not already running, and starts up threads for the distributor process. The distributor then authenticates into eDirectory and collects the configuration information for itself and all the subscribers to which it sends distributions. If you chose to allow the installer to modify AUTOEXEC.NCF, this command is also added to start the distributor process each time the system restarts.

Subscriber

The subscriber is responsible for receiving files from distributors or "parent" subscribers, which are subscribers who are told to forward files on to another subscriber. The subscriber is launched on a NetWare server by loading the SYS:\ZENWORKS\PDS\TED\TED.NCF file and is a service on Windows NT/2000, Linux, and Solaris servers that can be configured to launch automatically when the system is started. If you chose to allow the installer to modify AUTOEXEC.NCF, this command is also added to start the subscriber process each time the system restarts.

Database

The TED system logs information into the logging database to enable you to run reports against the system. The TED system shares the zfslog.db database with the policy services.

InformIT Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from InformIT and its family of brands. I can unsubscribe at any time.

Overview


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information


To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020