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To be an effective IT organization and optimize the use of information in your business, you need a comprehensive way to architect, implement, and manage IT architectures, processes, and organization. This article outlines the six key IT areas that need attention.

Knowledge of the Information Technology Dimension of the three-dimensional Mozart Unification Framework‰ will help you capture and understand all the elements of IT services, policies, technologies, facilities, processes, and organization to ensure that they're well planned, well deployed, integrated, and systematically evaluated for improvement.

Future articles will describe each IT element in greater detail. We'll describe not only what needs to be done and why, but, more important, we'll show you how, with intelligent, practical plans of action.

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