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IT Organization

Your IT infrastructure is only as good as the people who build and operate it. Good IT staff are difficult to employ and retain, and the gap between the demand and supply of IT skills is increasing. You need a way to manage your staff with productivity and job satisfaction in mind, and to evaluate and implement alternate staffing and training solutions. The IT Organization domain focuses on the people-related issues in providing IT services. It covers the following organizational elements you need to manage:

  • IT functional descriptions

  • IT training and awareness programs

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