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IT Policies

Policies, both internal to IT and external, have a major impact on your IT organization and its services. In general, policies provide guidance in building and managing IT processes and technology architectures. You need to understand procurement, asset management, change control, problem management, and security policies, among others, because they affect the way you manage your IT organization. The key elements you need to consider in the IT Policy domain are the following:

  • IT management polices
  • Security policies
  • Acceptable use policies
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