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Customizing JumpStart Framework for Installation and Recovery

Techniques to augment a CD-ROM-based installation with the services and behaviors provided by a JumpStart server are detailed in this article. These techniques are suitable to situations when a hands-free Solaris Operating Environment installation is necessary but when a JumpStart server cannot be used.
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The JumpStart system is useful for much more than installing the Solaris OE. This chapter examines the more powerful, yet often overlooked, aspects of the JumpStart system. In several ways, the JumpStart system is like a scripting language, the JumpStart framework provides a toolkit of operators that can be used individually or combined. These operators function well individually, but their true power is realized when they are combined.


This chapter provides techniques that can produce configurations that would not be supported by Sun Enterprise Services. However, that lack of support should not detract from the value of the techniques presented.

This chapter examines the boot and installation processes, demonstrating how to adapt these processes for custom system installation and system recovery. This chapter discusses the following topics:

  • Building and testing a bootable installation CD-ROM

  • Recovering a failed system with JumpStart

  • Altering the boot process

  • Adding utilities and manual pages

  • Meeting challenges unique to the miniroot

Building a Bootable Installation from CD-ROM

There may be some situations when it is not possible to use a JumpStart server, yet it is necessary to perform an automated (hands-free) installation of the Solaris OE. This section details a procedure to create a bootable installation CD-ROM, which is essentially putting a JumpStart server onto a CD. This CD can then be used to effect a standardized, automated Solaris OE installation from the CD. This technique is especially useful in environments where disk space limitations or networking constraints do not allow for a JumpStart server.

This section examines the structure of a bootable Solaris 8 OE (for a SPARC machine) CD and discusses the appropriate modifications to the default installation scripts that allow a JumpStart installation to be done from CD. Further, this section describes how to create a bootable Solaris 8 OE installation CD for the SPARC platform. Additionally, a Solaris 8 OE system with the CD Read/Write (CDRW) utilities installed is used to write the Solaris 8 OE bootable installation CD. Although several different approaches and software applications are available for writing CDs, this section uses commands available only in the standard Solaris 8 OE to write the bootable installation CD.

The structure of the bootable installation CD can vary with different versions of the Solaris OE, partly because of changes required for the support of additional hardware architectures. Additionally, changes to the Solaris OE from version to version may necessitate changes in the CD or the number of CDs required to install the Solaris OE.

Versions of the Solaris OE can vary structurally, but the concepts and procedures presented here can be adapted or extended to create a bootable installation CD for any of the current versions of the Solaris OE.

Bootable CD Structure

A bootable Solaris OE CD has several components in common with any other hard disk. The boot CD is divided into several partitions (or slices), and a Volume Table Of Contents (VTOC) provides the location and sizes of these slices. In addition to the VTOC, a typical installation CD has six slices. Although the Solaris OE imposes the partitioning of the CD into six slices, it is important to note that the CD is written as one session—this fact is important when the CD is written.

Following is an examination of the VTOC and the six slices of the Solaris 8 OE installation CD.

Volume Table of Contents

The VTOC is located at cylinder 0, sector 0 on the CD. You can examine the VTOC of any disk device with the prtvtoc command. The VTOC of the Solaris 8 OE Software CD (the installation CD) is as follows:

server01# /etc/init.d/volmgt stop
server01# prtvtoc /dev/dsk/c0t6d0s0
* /dev/dsk/c0t6d0s0 partition map
* Dimensions:
*   512 bytes/sector
*   640 sectors/track
*    1 tracks/cylinder
*   640 sectors/cylinder
*  2048 cylinders
*  2048 accessible cylinders
* Flags:
*  1: unmountable
* 10: read-only
* Unallocated space:
*    First   Sector  Last
*    Sector   Count  Sector 
*   1301760   2560  1304319
*             First   Sector  Last
* Partition Tag Flags  Sector   Count  Sector Mount Directory
    0   4  10     0  1128960  1128959
    1   2  10  1128960  172800  1301759
    2   0  00  1301760   2560  1304319
    3   0  00  1304320   2560  1306879
    4   0  00  1306880   2560  1309439
    5   0  00  1309440   2560  1311999
server01# /etc/init.d/volmgt start


You must stop the CD and diskette volume management in order to execute the prtvtoc command on a CD. Restart volume management after executing prtvtoc. All filesystems mounted from the CD will be unmounted and become inaccessible while volume management is stopped.

In contrast to a hard disk, the disk geometry that the Solaris OE uses for a CD provides no distinction between a cylinder and a track. As the prtvtoc output illustrates, the disk label used for a CD defines a cylinder as being composed of one track. Further, the prtvtoc output verifies that each track is defined as having 640 sectors and that one sector is equal to 512 bytes.

Note that the Solaris OE requires that all UFS filesystems align on a cylinder boundary. For a CD, this means that all UFS filesystems on the CD must begin on a sector that is a multiple of 640.


By reading the VTOC, the Solaris OE sees the CD as having six slices. The contents of those six slices are as follows:

  • Slice 0 contains the Solaris OE packages to be installed and is the High Sierra File System (HSFS) partition of the CD.

  • Slice 1 contains the generic kernel and the directory that becomes the system's / (root) directory after boot.

  • Slice 2 contains the boot block for the sun4c architecture.

  • Slice 3 contains the boot block for the sun4m architecture.

  • Slice 4 contains the boot block for the sun4d architecture.

  • Slice 5 contains the boot block for the sun4u architecture.

Slices 2 through 5 are there only to provide hardware-architecture-specific boot blocks. As new hardware architectures are added and old architectures reach their end-of-life, the uses of these slices may change. The file .slicemapfile in the top-level directory of slice 0 contains the mapping of a slice to the architecture supported.

As noted earlier, slice 0 is on the HSFS partition and all other slices are on the UFS partitions. Slice 0 is also the largest of the slices and can incorporate any unused space on the CD. The procedures detailed in this section augment the installation procedures in slice 0. However, there is a fixed upper limit in available space for slice 0 that limits our modifications. The total space available on a standard CD is 640 Mbytes. The distribution media for Solaris 8 OE supports four architectures. If the bootable installation CD being created needs to support only one architecture, the space (slices) used by the unneeded architectures can be incorporated into slice 0, enlarging slice 0 but losing the ability to boot other architectures from that CD.

It is also interesting to note that, other than the boot block, the only content of slices 2 through 5 is the file .SUNW-boot-redirect in the top-level directory of each of those partitions. This file contains the character 1, which redirects the OpenBoot PROM (OBP) boot loader to load the kernel from partition 1. This mechanism was added with Solaris 2.5 OE as a means of taking advantage of the hardware-independent nature of the kernel to optimize the utilization of space on the CD.

Procedure Overview

Generally, this procedure extracts the contents of slice 0, then splices the desired installation behaviors into the contents of slice 0. The modifications made to slice 0 are to configure the bootable installation CD to partition c0t0d0 as the boot device. The modifications then enable a fully automated installation of the Solaris 8 OE. The profile specifies that a full Solaris OE is installed (the SUNWCall package cluster) with the exception of the Power Management facility.

At a high level, the procedure to create a bootable CD is as follows:

  1. Create and populate a work area.

  2. Modify the installation behaviors of slice 0.

  3. Assemble the individual slices into one CD session and write them to the bootable installation CD.

  4. Test the bootable installation CD.

You can also use this procedure to create a bootable CD without the JumpStart software installation behaviors by omitting step 2.

Procedure Specifics

For this example, server01 is an Ultra Enterprise 420R server running the Solaris 8 OE with the Solaris 8 OE CD creation utilities installed and configured as a JumpStart server. server01 has a CD-ROM writer connected at c3t2d0 (identified as cdrom1 by the cdrw -l command).

Creating and Populating a Work Area

Verify the presence of the Solaris OE CD creation utilities. The Solaris 8 OE installation media is already mounted, and /bicd8 is used as the work area. /bicd8 is a 2-Gbyte UFS filesystem.

  1. Create /bicd8 in the following manner:

    server01# pkginfo SUNWmkcd SUNWcdrw
    system   SUNWcdrw    CD read and write utility for Solaris
    system   SUNWmkcd    CD creation utilities
    server01# newfs -m 1 /dev/rdsk/c0t1d0s0
    newfs: construct a new filesystem /dev/rdsk/c0t1d0s0: (y/n)? y
    /dev/rdsk/c0t1d0s0: 4194828 sectors in 1452 cylinders of 27 tracks, 107 sectors
        2048.3MB in 46 cyl groups (32 c/g, 45.14MB/g, 7488 i/g)
    super-block backups (for fsck -F ufs -o b=#) at:
     32, 92592, 185152, 277712, 370272, 462832, 555392, 647952, 740512, 
     833072, 925632, 1018192, 1110752, 1203312, 1295872, 1388432, 
     1480992, 1573552, 1666112, 1758672, 1851232, 1943792, 2036352, 
     2128912, 2221472, 2314032, 2406592, 2499152, 2591712, 2684272, 
     2776832, 2869392, 2958368, 3050928, 3143488, 3236048, 3328608, 
     3421168, 3513728, 3606288, 3698848, 3791408, 3883968, 3976528, 
     4069088, 4161648,
    server01# mkdir /bicd8
    server01# mount /dev/dsk/c0t1d0s0 /bicd8
  2. Populate the work area by extracting the partitions from the Solaris 8 OE software CD.

    1. Since the contents of slice 0 will be manipulated, use cpio to copy out partition 0.

    2. Since no changes are made to the contents of slices 1 through 5, use dd to take those slices off the CD.

    3. Before extracting slices 1 through 5, stop CD and diskette volume management.


      All filesystems mounted from the CD will be unmounted while volume management is stopped.

    server01# cd /cdrom/sol_8_401_sparc/s0
    server01# mkdir /bicd8/s0
    server01# find . -print |cpio -pudm /bicd8/s0
    server01# cd /bicd8
    server01# /etc/init.d/volmgt stop
    server01# for i in 1 2 3 4 5
    > do
    > dd if=/dev/dsk/c0t6d0s${i} of=sol8.s${i} bs=512
    > done
    172800+0 records in
    172800+0 records out
    2560+0 records in
    2560+0 records out
    2560+0 records in
    2560+0 records out
    2560+0 records in
    2560+0 records out
    2560+0 records in
    2560+0 records out

    Additionally, since the slice layout of the bootable installation CD being created will not vary from the slice layout of the Solaris 8 OE Software CD, the VTOC from the Software CD can be used later for the bootable installation CD.

  3. Use dd to take the VTOC from the CD, and at this point, restart volume management.

    server01# dd if=/dev/dsk/c0t6d0s0 of=/bicd8/sol8.cdrom.vtoc \
    > bs=512 count=1
    1+0 records in
    1+0 records out
    server01# /etc/init.d/volmgt start

    Several choices are available if the slice layout of the CD being created needs to vary from that of the Software CD (for example, if the VTOC needs to be changed). Use CD creation software—such as the toolkit for building bootable CDs, available from Sun Professional Services, Gear Pro for UNIX, or Young Minds—to generate a correct and valid VTOC. Or create a new VTOC and disk label programmatically by creating and writing the dkl_vtoc and dk_label structures, respectively. See the Solaris system file /usr/include/sys/dklabel.h for more information on these structures.

Modifying Installation Behaviors of Slice 0

Modify the default installation behaviors in slice 0 by deleting the contents of the .install_config directory and adding the desired JumpStart rules and profile to this directory. Note that the parsed rules.ok file (the output from the check script), not the rules file, must be placed in the .install_config directory. If any begin or finish scripts are being used, place them in the .install_config directory as well.

  1. Modify slice 0 as follows.

    server01# cd /jumpstart
    server01# rm /bicd8/s0/.install_config/*
    server01# cat /jumpstart/Profiles/S8-Server.profile
    install_type  initial_install
    system_type   standalone
    partitioning  explicit
    root_device   c0t0d0s0
    # 1.5GB / and 512MB swap on a 2GB disk
    filesys     rootdisk.s0  691:2040    /
    filesys     rootdisk.s1  1:690     swap
    cluster     SUNWCall
    package     SUNWpmowm    delete
    package     SUNWpmowr    delete
    package     SUNWpmowu    delete
    package     SUNWpmr     delete
    package     SUNWpmu     delete
    package     SUNWpmux    delete
    server01# cp /jumpstart/Profiles/S8-server.profile \
    > /bicd8/s0/.install_config
    server01# cat rules
    any - - S8-server.profile -
    server01# ./check
    Validating rules...
    Validating profile S8-server.profile...
    The custom JumpStart configuration is ok.
    server01# cp rules.ok /bicd8/s0/.install_config

    The setup of the installation profile directory is controlled by the profind script. You must modify this script to redirect the configuration directory environment variable (${SI_CONFIG_DIR}) used by the JumpStart software to the .install_config directory on the bootable installation CD.

  2. Edit the bicd8/s0/Solaris_8/Tools/Boot/usr/sbin/install.d/profind shell script and replace the cdrom() function with the following function:

      # stub images, indicated by the file /tmp/.preinstall
      if [ -f /tmp/.preinstall ]; then
        mount -o ro -F lofs ${CD_CONFIG_DIR} ${SI_CONFIG_DIR} >/dev/null 2>&1
        if [ $? -eq 0 ]; then
          verify_config "defaults" "CDROM"
      gettext " <<< using CD default >>>"; echo   # added bicd8
      rmdir ${SI_CONFIG_DIR}            # added bicd8
      ln -s /cdrom/.install_config ${SI_CONFIG_DIR} # added bicd8
      exit 0                    # added bicd8

    This modification instructs the installation process to use the .install_config directory that was populated with the desired JumpStart software profiles and rules file.

Assembling and Writing Slices to Bootable Installation CD

At this point, the VTOC, the modified slice 0, and the unmodified slices 1 through 5 are written to the bootable installation CD being created. The individual slices are combined into one image to be written to a blank CD.

It is important to keep in mind that slice 0 of the Solaris 8 OE CD is at almost 100 percent utilization of the total available space of slice 0. Further, the Solaris 8 OE product is on two CDs because all of the software package will not fit on one CD. If the modified slice 0 exceeds the size of the original slice 0, you must either create a new VTOC or remove unneeded files from slice 0. Also keep in mind that the iso9660 filesystem has some overhead, which increases the image (created by mkisofs) as well.

  1. Create an automated install CD (without having to swap CDs during the installation), by removing from slice 0 those software packages that will not be installed or are not needed by the installation client.

    Additionally, removing unneeded files from slice 0 is much simpler than handcrafting a VTOC. A good place to start removing unneeded files is the Product subdirectory. Rarely does a Solaris OE installation require all the packages from the Product directory. For example, most servers do not (and should not) have the power management packages installed. Removing the power management packages before executing the mkisofs command helps minimize the size of the created iso9660 HSFS image.

    Remember that the profile you are using should reflect these changes to the Product directory; that is, don't try to install the removed packages. The removed packages should also be removed from the software package cluster definition file, /bicd8/s0/Solaris_8/Product/.clustertoc.

  2. Before combining and writing the CD, execute the mkisofs command to convert the modified slice 0 in the /bicd8/s0 work area into an HSFS filesystem.

  3. Since no changes to the miniroot or supported architectures are required, extract slices 1 through 5 from the Solaris 8 OE software CD and write them, unchanged, to the bootable installation CD being created.

  4. It is important to note that mkisofs creates a VTOC at offset 0 within this image.

    Use dd to remove this invalid VTOC from the HSFS image by skipping the first 512-byte block. For this example, the unneeded power management packages are removed from the Product directory before the iso9660 filesystem is created from /bicd/s0.

    server01# cd /bicd8/s0/Solaris_8/Product
    server01# rm -rf SUNWpmowr/* SUNWpmowu/* SUNWpmr/* SUNWpmux/*
    server01# cd /bicd8
    server01# mkisofs -R -d -L -l -o /bicd8/sol8.S0 /bicd8/s0
    Total extents actually written = 282170
    Total translation table size: 0
    Total rockridge attributes bytes: 4246465
    Total directory bytes: 24463360
    Path table size(bytes): 175770
    Max brk space used 167a000
    282170 extents written (551 Mb)
    server01# dd if=/bicd8/sol8.S0 of=/bicd8/new.sol8.s0 bs=512 skip=1
    1128679+0 records in
    1128679+0 records out
    server01# rm /bicd8/sol8.S0
  5. The VTOC specifies a size for slice 0, so slice 0 must be padded to maintain the validity of the VTOC and maintain the correct cylinder boundaries. The size of the pad is computed by adding 1 to the number of sectors in the HSFS slice 0 image (this accounts for the VTOC) then subtracting that sum from the number of sectors (reported by prtvtoc) in the unmodified slice 0 on the CD.

    Create the pad by using dd to read the appropriate number of zeros from /dev/zero.

    server01# bc
    server01# dd if=/dev/zero of=pad.s0 bs=512 count=280
    280+0 records in
    280+0 records out
  6. As with any automated installation, sysidtool needs all installation client identification information such as host name, IP address, time zone, etc. The location of this information depends on whether the installation client is connected to a network or off-network during the installation. If the installation client is connected to a network during installation, this information must be available from a name service such as NIS+ or NIS, or provided from the /etc/bootparams, /etc/ethers, and sysidcfg files from a host on the network. The minimum entries required in the /etc/bootparams file are as follows:

    server01# cat /etc/bootparams
    client06 sysid_config=server01:/jumpstart/Sysidcfg/Solaris_8

    The sysidcfg file specified by /etc/bootparams contains the following:

    server01# cat /jumpstart/Sysidcfg/Solaris_8/sysidcfg
    network_interface=primary  {netmask=

    To perform an automated installation without network connectivity, you must have placed a sysidcfg file in the /etc directory of the filesystem image taken from slice 1 of the Solaris 8 OE CD.

    Mount the filesystem image file by using the Solaris 8 OE loopback file driver administration commands.

  7. After mounting the filesystem image, use standard Solaris OE commands to remove the symbolic link for the default sysidcfg file and to copy a complete sysidcfg file to the filesystem image.

    server01# cat /bicd8/sysidcfg
    network_interface=primary {hostname=client06
    server01# lofiadm -a /bicd8/sol8.s1
    server01# mount /dev/lofi/1 /mnt
    server01# ls -al /mnt/etc/sysidcfg
    lrwxrwxrwx  1 root   other     24 Nov 28 16:38 /mnt/etc/sysidcfg -> ../tmp/root/etc/sysidcfg
    server01# rm /mnt/etc/sysidcfg
    server01# cp /bicd8/sysidcfg /mnt/etc/sysidcfg
    server01# umount /mnt
    server01# lofiadm -d /dev/lofi/1


    For the off-network automated installation, the host name, IP address, netmask, and IPv6 specification must be in the sysidcfg file.

    See Chapter 11, "System Cloning," for a fully automated technique for a JumpStart software installation with no network connectivity, using the WebStart Flash extensions.

  8. Concatenate the VTOC, HSFS image, padding, and unmodified images of slices 1 through 5 into one image and write it to the CD writer on device c3t2d0 with the cdrw command:

    server01# cat sol8.cdrom.vtoc new.sol8.s0 pad.s0 \
    sol8.s1 sol8.s2 sol8.s3 sol8.s4 sol8.s5 >bicd8.image
    server01# cdrw -d cdrom1 -i bicd8.image
    Initializing device...done.
    Writing track 1...done.
    Finalizing (Can take up to 4 minutes)...done.

Testing the Bootable Installation CD

To validate the newly created bootable installation CD, place it in the CD drive of the installation client, client06. For this example, the client is off-network while the installation occurs and the sysidcfg file in the /etc directory of slice 1 of the CD was modified, as shown in step 3 of "Procedure Specifics" on page 5. After the OBP boot cdrom command is issued, client06 boots from the CD and performs an automated installation of the Solaris 8 OE.

Issue the boot cdrom command with the - install options to initiate the automated installation:

screen not found.
{0} ok boot cdrom - install
Boot device: /pci@1f,4000/scsi@3/disk@6,0:f File and args: - install

SunOS Release 5.8 Version Generic_108528-05 64-bit
Copyright 1983-2000 Sun Microsystems, Inc. All rights reserved.
Configuring /dev and /devices
Using RPC Bootparams for network configuration information.
SUNW,hme0 : No response from Ethernet network : Link down -- cable problem?
Skipping interface hme0
SUNW,hme0 : No response from Ethernet network : Link down -- cable problem?

The system is coming up. Please wait.
SUNW,hme0 : No response from Ethernet network : Link down -- cable problem?
Starting remote procedure call (RPC) services: sysidns done.
Starting Solaris installation program...
Searching for JumpStart directory...
SUNW,hme0 : No response from Ethernet network : Link down -- cable problem?
<<< using CD default >>>
Checking rules.ok file...
Using profile: S8-server.profile
Executing JumpStart preinstall phase...
Searching for SolStart directory...
Checking rules.ok file...
Using begin script: install_begin
Using finish script: patch_finish
Executing SolStart preinstall phase...
Executing begin script "install_begin"...
Begin script install_begin execution completed.

Processing default locales
	- Specifying default locale (en_US)
Processing profile
	- Selecting cluster (SUNWCall)
	- Deselecting package (SUNWpmowm)
	- Deselecting package (SUNWpmowr)
	- Deselecting package (SUNWpmowu)
	- Deselecting package (SUNWpmr)
	- Deselecting package (SUNWpmu)
	- Deselecting package (SUNWpmux)
	- Selecting locale (en_US)

Installing 64 bit Solaris packages
	- Selecting all disks
	- Configuring boot device
	- Using disk (c0t0d0) for "rootdisk"
	- Configuring / (c0t0d0s0)
	- Configuring swap (c0t0d0s1)
	- Deselecting unmodified disk (c0t1d0)
	- Deselecting unmodified disk (c1t8d0)
	- Deselecting unmodified disk (c1t9d0)
	- Deselecting unmodified disk (c1t10d0)
	- Deselecting unmodified disk (c1t11d0)
	- Deselecting unmodified disk (c1t12d0)
	- Deselecting unmodified disk (c1t13d0)
	- Deselecting unmodified disk (c2t0d0)
	- Deselecting unmodified disk (c2t1d0)
	- Deselecting unmodified disk (c2t2d0)
	- Deselecting unmodified disk (c2t3d0)
	- Deselecting unmodified disk (c2t4d0)
	- Deselecting unmodified disk (c2t5d0)

Verifying disk configuration
	- WARNING: Unused disk space (c0t0d0)
	- WARNING: Changing the system's default boot device in the EEPROM 
Verifying space allocation

	- Total software size: 737.00 Mbytes

Preparing system for Solaris install

Configuring disk (c0t0d0)
	- Creating Solaris disk label (VTOC)
Creating and checking UFS filesystems
	- Creating / (c0t0d0s0)

Beginning Solaris software installation
Starting software installation
	SUNWxwrtx...done. 736.96 Mbytes remaining.
	SUNWxwrtl...done. 736.91 Mbytes remaining.
	SUNWwbapi...done. 736.40 Mbytes remaining.
. (package listing deleted for brevity)

	SUNWnamos...done. 257.17 Mbytes remaining.
	SUNWnamow...done. 257.09 Mbytes remaining.
	SUNWnamox...done. 256.90 Mbytes remaining.

Completed software installation

Customizing system files
	- Mount points table (/etc/vfstab)
	- Unselected disk mount points (/var/sadm/system/data/vfstab.unselected)
	- Network host addresses (/etc/hosts)

Customizing system devices
	- Physical devices (/devices)
	- Logical devices (/dev)

Installing boot information
	- Installing boot blocks (c0t0d0s0)
	- Updating system firmware for automatic rebooting

Installation log location
	- /a/var/sadm/system/logs/install_log (before reboot)
	- /var/sadm/system/logs/install_log (after reboot)
Installation complete
Executing SolStart postinstall phase...
Executing finish script "patch_finish"...

Finish script patch_finish execution completed.
Executing JumpStart postinstall phase...
The begin script log 'begin.log'
is located in /var/sadm/system/logs after reboot.

The finish script log 'finish.log'
is located in /var/sadm/system/logs after reboot.

syncing filesystems... done
Resetting ... 

screen not found.
Can't open input device.
Keyboard not present. Using ttya for input and output.

Sun Ultra 60 UPA/PCI (2 X UltraSPARC-II 450MHz), No Keyboard
OpenBoot 3.27, 2048 MB memory installed, Serial #13100146.
Ethernet address 8:0:20:c8:ff:fa, Host ID: 80c8fffa.

Initializing Memory
Rebooting with command: boot
Boot device: disk:a File and args: 
SunOS Release 5.8 Version Generic_108528-05 64-bit
Copyright 1983-2000 Sun Microsystems, Inc. All rights reserved.
configuring IPv4 interfaces: hme0.
Hostname: client06
Configuring /dev and /devices
Configuring the /dev directory (compatibility devices)
The system is coming up. Please wait.
Configuring network interface addresses: hme0

SUNW,hme0 : No response from Ethernet network : Link down -- cable problem?
SUNW,hme0 : No response from Ethernet network : Link down -- cable problem?
SUNW,hme0 : No response from Ethernet network : Link down -- cable problem?
SUNW,hme0 : No response from Ethernet network : Link down -- cable problem?
RPC: Timed out
SUNW,hme0 : No response from Ethernet network : Link down -- cable problem?
SUNW,hme0 : No response from Ethernet network : Link down -- cable problem?
Starting IPv4 routing daemon.
starting rpc services: rpcbind done.
System identification is completed.
Setting netmask of hme0 to
SUNW,hme0 : No response from Ethernet network : Link down -- cable problem?
Setting default IPv4 interface for multicast: 
   add net 224.0/4: gateway client06
syslog service starting.
Print services started.
volume management starting.
The system is ready.

client06 console login:


The repeated warnings about the lack of network response and the RPC time-out error during the postinstallation boot are due to the installation client being disconnected from the network.

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For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.


Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.


If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information

Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.


This site is not directed to children under the age of 13.


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information

If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information

Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents

California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure

Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact

Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice

We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020