What Comes Next?
In this chapter we described the first essential change that you need to make to take your management style to a level that will unleash the power of your organization. Freeing your people from organizational constraints that don't make sense in the first place will start to turn your organization from a jail into a house of freedom and new opportunity. We referred to the perception that people have of their manager as a boss who really doesn't value their worth to the organization. Freeing your people will change that perception in the quickest way possible.
Now we turn to another workplace challenge: How can you get people to be more innovative and creative at work? We all know there are easier, simpler, faster, and more cost-effective ways to do things. How can we take the tedium out of our places of employment and have a little more fun? As we achieve the "spontaneous cooperation of a free people," is there a way to encourage spontaneous creativity and enjoyment at work?
Creativity and innovation are freeing for workers. Paraphrasing quality guru Phillip Crosby, creativity is "an honest-to-goodness profit maker." Too many good ideas are not finding fertile work environments in which to grow. The next chapter is about making creativity and innovation certain and the steps that should be taken by managers to make it happen.