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Managing the professional services function for long-term success is more involved than simply keeping consultants off the bench. Utilization and billable rates are critical indicators of PS health. But PS management is quickly becoming a sophisticated discipline. To compete in the crowded services arena, your PS organization needs to monitor and manage aspects of the business that can set you apart. Solution portfolio management is an area that can create true value for the PS business by identifying which target solutions warrant attention and resources.

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