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Step 14: Follow Up for Ongoing Enforcement and Improvements

Improvement processes such as production acceptance often enjoy much initial support and enthusiasm, but that sometimes becomes short-lived. Changing priorities, conflicting schedules, budget constraints, turnover of staff or management, lack of adequate resources, and a general reluctance to adopt radically new procedures all contribute to the de-emphasis and avoidance of novel processes. One of the best ways to ensure ongoing support and consistent use is to follow up with reviews, postmortems, and lessons learned to constantly improve the overall quality, enforcement, and effectiveness of the process.

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