Home > Articles > Home & Office Computing > Microsoft Applications

This chapter is from the book

Using the Help Window

You can also forgo either the Type a Question box or the Office Assistant and get your help directly from the Help window. To directly access the Help window, select Help and then the help command for the application you are using, such as Microsoft Word Help. You can also press the F1 key to make the Help window appear.

The Help window provides two panes. The pane on the left provides three tabs: Contents, Answer Wizard, and Index. The right pane of the Help window provides either help subject matter or links to different Help topics. It functions a great deal like a Web browser window. You click a link to a particular body of information and that information appears in the right pane.

The first thing that you should do is maximize the Help window by clicking its Maximize button. This makes it easier to locate and read the information that the Help system provides.

When you first open the Help window, a group of links in the right pane provides you with access to new features for the current application and other links, such as a link to Microsoft's Office Web site. Next, take a look at how you can take advantage of different ways to find information in the Help window: the Contents tab, the Answer Wizard tab, and the Index tab.

TIP

View the Help Window Tabs  If you don't see the different tabs in the Help window, click the Show button on the Help window toolbar.

Using the Contents Tab

The Contents tab of the Help system is a series of books you can open. Each book has one or more Help topics in it, which appear as pages or chapters. To select a Help topic from the Contents tab, follow these steps:

  1. In the Help window, click the Contents tab on the left side of the Help window.

  2. Find the book that describes, in broad terms, the subject for which you need help.

  3. Double-click the book, and a list of Help topics appears below the book, as shown in Figure 3.3.

  4. Figure 3.3 Use the Contents tab to browse through the various Help topics.

  5. Click one of the pages (the pages contain a question mark) under a Help topic to display it in the right pane of the Help window.

  6. When you finish reading a topic, select another topic on the Contents tab or click the Help window's Close (X) button to exit Help.

Using the Answer Wizard

Another way to get help in the Help window is to use the Answer Wizard. The Answer Wizard works the same as the Ask a Question box or the Office Assistant; you ask the wizard questions and it supplies you with a list of topics that relate to your question. You click one of the choices provided to view help in the Help window.

To get help using the Answer Wizard, follow these steps:

  1. Click the Answer Wizard tab in the Help window.

  2. Type your question into the What Would You Like to Do? box. For example, you might type the question, How do I format text?

  3. After typing your question, click the Search button. A list of topics appears in the Select Topic to Display box. Select a particular topic, and its information appears in the right pane of the Help window, as shown in Figure 3.4.

TIP

Print Help  If you want to print information provided in the Help window, click the Print icon on the Help toolbar.

Figure 3.4 Search for help in the Help window using the Answer Wizard tab.

Using the Index

The Index is an alphabetical listing of every Help topic available. It's like an index in a book.

Follow these steps to use the index:

  1. In the Help window, click the Index tab.

  2. Type the first few letters of the topic for which you are looking. The Or Choose Keywords box jumps quickly to a keyword that contains the characters you have typed.

  3. Double-click the appropriate keyword in the keywords box. Topics for that keyword appear in the Choose a Topic box.

  4. Click a topic to view help in the right pane of the Help window.

TIP

Navigation Help Topics  You can move from topic to topic in the right pane of the Help window by clicking the various links that are provided there. Some topics are collapsed. Click the triangle next to the topic to expand the topic and view the help provided.

InformIT Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from InformIT and its family of brands. I can unsubscribe at any time.

Overview


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information


To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020