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In this hour, you learned how to use various utility programs to analyze the system configuration of your PC. You learned how to download from the Internet a general- purpose analysis tool and how to use the tools that ship with most recent versions of Windows to learn more about the devices and peripherals in your PC. The key benefit you will derive from these tools is that they can help you diagnose difficulties when an upgraded device causes a problem in your PC, such as a conflict with another device.

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