Home > Articles

e-Business and XML

  • Print
  • + Share This

e-Business and XML

XML can be applied in many ways to solve a variety of problems. However, critical business communication issues are some of the most important problems that XML is being applied to today. Many attempts in the past, such as Electronic Data Interchange (EDI), have had only limited success in attempting to electronically connect the different parts of a business organization. It is intended for XML to change this track record by introducing business-specific functionality aimed squarely at solving the business needs of all industries and all firms, large and small alike.

Yet there are many parts to the business equation. Enabling business collaboration and communication is a complex endeavor with many lessons to be learned from past experiences. As a result, successful implementations of e-business technologies and specifications require proper application of experience learned from past e-business endeavors in order to create stronger, more robust trading capabilities.

All products have to get to customers at one point or another. In some cases, the consumers are actual individual consumers rather than business entities. Individual customers are a well-defined group of buyers that have long been the objects of marketing, advertising, and other targeted selling activities. Many of the early developments on the Internet were focused at helping businesses sell their goods directly to customers. This model of selling goods directly to individual end-users is known as Business to Consumer (B2C) sales processes.

The promise of B2C commerce is that it eliminates the "middleman" and the expenses of going through multiple distribution and sales channels before reaching the end customer. Of course, with the greater direct connection to the customer comes increased marketing, sales, and support costs that would otherwise be borne by various other elements in the channel. Some well-known B2C companies include Amazon.com, Buy.com, and other such direct-to-customer companies that provide services such as online banking, travel, online auctions, health information, and real estate.

The other main source of customers for a business is other businesses. Transacting with other businesses as customers is, comparably, a much larger market than selling directly to end-users. The Business to Business (B2B) market is estimated at over 10 times the size of comparable B2C markets. However, selling to businesses involves many differences and complexities that are not present in traditional B2C sales environments.

Of course, the major difference between B2C and B2B commerce is that the customers are different--B2B customers are other companies, whereas B2C customers are individuals. However, a more important difference between the two business goals is that B2B transactions are more complex and involved than the comparatively simpler B2C transactions. Selling to another business involves negotiating prices, sales terms, credit, delivery, and product specifications. Business buyers need to be approved in advance and their business needs to follow allowable parameters. Companies selling to other businesses also need to simplify and, in many causes, automate their purchasing interactions so processes can be as smooth as possible. B2C transactions, however, are made for the benefit of individuals, and are, for the most part, important purchases for daily operations and the production of manufactured goods. Business-to-business activity is an online as well as offline phenomenon, although the term B2B has primarily been used to describe solely online transactions.

The Internet has changed all the rules, from servicing customers to licensing and installing applications. Not all models for business-to-business interaction are the same. As the technologies and mechanisms for e-business evolve, so too do the models for B2B business. In particular, B2B business models are migrating from long-term one-to-one relationships to rapidly changing and fluid many-to-many relationships. Rather than establishing fixed relationships with a set of identified supply chain partners, there has been an increasing trend towards fluid and, in some cases, spontaneous supply chain partnering.

As we have seen countless times before, XML provides a coherent, effective, and efficient solution to these various problems and has provided a number of improvements beyond technologies, such as EDI, that have attempted to solve these problems in the past.

Such XML standards and robust specifications, including ebXML and RosettaNet, have provided users with a framework by which they can reliably exchange e-business information and transact efficiently in a supply chain. The advent of these frameworks and their hopeful widespread use will no doubt herald an era when even the smallest business operation can effectively communicate online with its customers, suppliers, and partners.

  • + Share This
  • 🔖 Save To Your Account

InformIT Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from InformIT and its family of brands. I can unsubscribe at any time.

Overview


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information


To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020