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In this unstable environment, it's important to review organizational structure and measurements as a way to ensure that business goals are achieved. You've read about structural hierarchies and measurement systems. In these uncertain times, companies must remember to think as a business, build areas of expertise, identify internal and external customers, understand their unique value, strive for quality and value, invest in growth and development, and be willing to change. It's important to realize that employees think the same, regardless of a recession or a boom. So, although they may understand that global company rewards will be scaled back, individual goals will still be recognized as being as important as before. Companies will need to structure their rewards program to take into account their needs as well as those of the employees.

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