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This chapter is from the book

Using the QUOTE System

We have now covered all of the supporting processes required to put in place the EMF. You are now well on your way through the Organize Phase. You know how rationalization, certification, and Presentation layer management work. Before you finish this phase, you need to identify how management and administration of the EMF differs from traditional IT management.

In the next chapter, we will outline traditional IT administrative roles and describe the additional roles required to support the new processes introduced by the EMF.

Then you will be ready to move on to the Transfer Phase, the phase where you can put the new Framework in place.

FIGURE 4.14 Windows XP's "Luna" interface supports richer content on the desktop.

Chapter Roadmap

Use this flowchart as a guide to understand the concepts covered in this chapter.

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