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Infrastructure Technology Consulting

The Infrastructure Technology Consulting group should comprise 1–2 fulltime senior engineers, highly skilled. These individuals design and develop specialized tools and software to help build that "world-class" infrastructure: charge-back system, customized service tracking and tools to gauge customer satisfaction, etc. These specialized tools and software products typically are not available to purchase; they have to be designed, developed, tested, and deployed into production. For larger projects, this organization would grow by hiring independent consultants to assist in completing a project. The functions of the Infrastructure Technology Consulting group are as follows:

  • Responsible for designing and developing specialized software tools to automate the infrastructure.

  • Responsible for designing and developing infrastructure integration tools as required.

  • Responsible for designing and developing customized utilities to help manage the infrastructure.

  • Responsible for designing and developing specialized software for managing the infrastructure (charge back, customer satisfaction, and so on).

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