Production Control = Infrastructure QA
What Is Production Control?
The production control organization was established in the early 1970s to provide a QA function for the legacy environment. These were its functions:
Provide second-level production support
Participate in the disaster recovery process/drills
Reject new applications or major revisions to applications in production prior to thorough testing and documentation
Breed technical resources
Maintain scheduling requirements
Provide centralized ownership/accountability for key processes such as change management, storage management, etc.
Maintain system management tools
Assist senior systems programmers in installation, support, and documentation
Provide training to other groups within IT on newly installed system management tools
The staff was best known for their hard-nosed dictator attitude. They were branded the gatekeepers to the mission-critical data center environment.