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Velocity (Reaction to Change)

Outsourcing has associated with it an increase in "formality," which manifests itself in the form of "red tape." Therefore, if your business requirements are changing frequently, the ability of your outsource partner to respond with the same velocity may be hindered. It's very important to clearly document your rate of change and expectations of delivery and quality. This will also allow your outsource partner the ability to staff appropriately!

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