Although the recent market uncertainties left many investors looking for a rebound, the latest downturn has actually brought an intense pragmatism to every sector of the ASP industry. This in itself is very good because ASPs are concentrating on perfecting their applications and the approach they use to deliver them. The end result will be very positive for ASP customers because the economic realities are forcing the issues of being relevant and responsive to customers to a higher level than ever before. It's important to think about partnering with an ASP as more than just a purchasing decisionit's about partnering to get business problems solved. ASPs that meet the questions listed previously with crisp and clear answers should be considered for your outsourcing plans.