Home > Articles > Home & Office Computing > Entertainment/Gaming/Gadgets

  • Print
  • + Share This
This chapter is from the book

This chapter is from the book

Making Calls

Now that you know how to fully customize your BlackBerry Curve’s phone experience, you are ready to make some phone calls.

Dialing with the Keypad

Every BlackBerry Curve has a phone keypad right on the keyboard. It is laid out in a very similar way to a regular cell phone or home phone keypad. On a BlackBerry Curve with a QWERTY keyboard, the W, E, R, S, D, F, Z, X, and C keys double as the 1, 2, 3, 4, 5, 6, 7, 8, and 9, respectively. The 0 key is on its own, to the left of the spacebar. Unlike a regular phone keypad, the Q key doubles as the # key, and the A key doubles as the * key.

One extra key on the keyboard that is important is the $ key. This key doubles as the speakerphone key; you see a little speaker symbol on it. When you are on a call, pressing this key activates the speakerphone, allowing you to put your BlackBerry Curve on a solid surface and use it as a speakerphone.

There are two places where you can use the keypad for dialing:

  • One is on the Home Screen. If you start typing the phone number on the phone keypad, your BlackBerry Curve automatically jumps into the phone application. You do not need to hold down the Alt key while typing the numbers, because your BlackBerry Curve expects you to type phone numbers.
  • The other place where you can use the keypad is the phone application itself. When you press the green Call button, start dialing the phone number using the keypad. Again, you do not need to hold down the Alt key to get to the numbers. Your BlackBerry Curve knows that you do not want to type the letters.

You are probably wondering how you would dial phone numbers made up of letters, such as 1 800 MYCURVE. As you know, ever since anyone can remember, the phone keypad has included letters on its keys. For example, the 2 key has ABC, the 3 key has DEF, and so on. On a regular phone keypad, you would simply press the key that corresponds to a letter in the phone number. For example, if you dialed 1 800 MYCURVE on a regular phone keypad, you would get 1 800 692-8783.

To do this using the BlackBerry Curve keyboard, start dialing the number. When you come to the letters, hold down the Alt key and type the part of the phone number that contains letters using the regular keyboard. So you would type 1800, press and hold the Alt key, and then type MYCURVE. On the phone application screen, you see 1800MYCURVE, but when you press the Call button to dial, you see the actual numbers being dialed, 1 800 692-8783.

Other Ways of Dialing with the Phone Application

While we still have the Phone application open, let’s explore other ways to dial numbers from within it. You may have already noticed that there is a list of phone numbers. This is your phone list.

If you scroll down the list to one of the numbers, you can click the trackball or trackpad, and the menu pops up with the choice call selected. To dial it, just click again.

>>>step-by-step Dialing Using Contacts

Another way that you can dial numbers on the BlackBerry Curve is to use your Contacts.

  1. From the Home Screen, use the trackball or trackpad to move the cursor over the Contacts icon, and click.
  2. When the Contacts application opens, you can find who you need to call by typing his or her name. As you type, your BlackBerry Curve automatically filters the list of contacts until you find the person you are looking for.
  3. After you have found the person, scroll to his or her name and click the trackball or trackpad. This shows you the contact information for this person.
  4. Scroll to the number you want to use, and click the trackball or trackpad again. This brings up a menu that shows “Call” and the number you selected. For example, if you click the Mobile number, it shows “Call Mobile.” To call that number, simply click again, and the phone calls that person’s mobile number.

Dialing from an Email or Web Page

The BlackBerry Curve is always on the lookout for phone numbers. Whenever you are reading emails or browsing the Internet, if your BlackBerry sees a phone number, it underlines it and makes it clickable.

As you read through emails or view web pages, scroll to a phone number, click the trackball or trackpad, and choose “Call <number>.” The menu item displays the number from the web page or email. Click again to dial.

>>>step-by-step Dialing Using Your Voice

The BlackBerry Curve has a voice dialing feature. This is useful because it enables you to dial numbers in your address book by speaking the contact’s name. Besides being convenient, it is safe to use while driving because you can call without taking your eyes off the road.

  1. To activate this feature, simply press and release the left-side convenience button.
  2. Your BlackBerry verbally instructs you to “Say a command” and plays a sound.
  3. Say “Call” and the name of the person you want to call from your Contacts, such as “Call Craig Johnston.” Your BlackBerry repeats your command and starts dialing the number.

    If the person you are calling has more than one number, you can indicate which number you want to call. For example, you could say “Call Craig Johnston home” to call Craig Johnston at his home number.

    If you forget to say which number to use, your BlackBerry asks you before it dials. You can just say “home” or “mobile” or whichever number you want to call. Your BlackBerry then dials that number.

You can also use numbers when calling via voice dialing.

  1. Press the Voice Dialing button, wait for the prompt “Say a command,” and say “Call 2125551212” to call 212 555-1212.
  2. Your BlackBerry repeats the numbers you told it to call and asks you if this is correct. Then it plays a sound.
  3. After the sound, say “Yes” if the number is correct, and your BlackBerry dials it.

Managing In-Progress Calls

While you are on a phone call, you can do a number of things.

To adjust the volume, use the volume up/down buttons on the top right of your BlackBerry.

To place a call on hold, click the Menu button and choose Hold. When a call is on hold, you can initiate a new call, complete that new call, and return to the call you placed on hold.

You can add a participant to the current call. This feature works only if your wireless carrier supports three-way calling and you subscribe to this feature. Click the Menu button and choose Add Participant. Your BlackBerry shows you your phone list and also allows you to browse your Contacts if the person you need to call is not in your phone list.

To move the call from your BlackBerry to your Bluetooth headset, click the trackball or trackpad, and choose Activate Headset. This transfers the call from your BlackBerry to your headset.

To enhance the call audio during a call, click the trackball or trackpad, and choose Enhance Call Audio. Your choices for enhancement are Boost Bass and Boost Treble.

After you make your selection, an icon appears on the phone screen, indicating that you are using enhanced audio.

If you want to take a few notes while on a call, click the Menu button, and choose Notes. These notes will be attached to that particular phone call in the call log, allowing you to go back and read the notes associated with that call.

Because the notes you take are saved in the call log for that particular phone call, the only way to view and forward the notes is to change your Phone List View to Call Log under the General Phone Options we discussed earlier.

When you are displaying the Call Log, scroll to the call, press the Menu button, and click View History. This shows you a view that lists all the calls to and from that particular phone number, and when they occurred. As you scroll through the call times, the Duration field changes to display the duration of each call.

If you click the Menu button while a call is selected, you can forward the call log information for that particular call to someone via email. To do this, select Forward. Your BlackBerry composes a new email automatically for you and includes all the information about that call and any notes you took during the call.

If you want to add notes about the call after the fact, scroll down to that call in the list, click the Menu button, and choose Add Notes. If that call already has notes, you see Edit Notes. Select Edit Notes to edit or add to the notes previously taken for that call.

To look up something or work on something on your BlackBerry Curve while on a call, click the Menu button. Your choices are View Contacts, View Calendar, View Messages, and Switch Application.

If you choose Switch Application, your BlackBerry displays a list of applications that are already running and allows you to choose which one to switch to.

  • + Share This
  • 🔖 Save To Your Account

InformIT Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from InformIT and its family of brands. I can unsubscribe at any time.

Overview


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information


To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020