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The Doctor Will See You Now: Transforming Healthcare with IP Video

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Learn how healthcare organizations are using video to build and extend medical expertise, improve staff communications and collaboration, transform patient care, lower the cost of care, and improve patient experience with new, innovative services.
This chapter is from the book

Executive Summary

Today, video solutions are providing hospitals, medical groups, and even governments with improved access to support and expertise, and helping to ensure that patients receive timely, effective, and safe delivery of care.

In this chapter, you will see how healthcare organizations are using video to

  • Build and extend medical expertise
  • Improve staff communications and collaboration
  • Transform patient care
  • Lower the cost of care
  • Improve patient experience with new, innovative services

While healthcare is as much a critical public service as police and fire departments, it is also very much a business. Considerations such as staff productivity, communications, efficiency, and cost controls play as strong a role in day-to-day operations as the quality of patient care. At the same time, shortages of healthcare practitioners and aging populations have put significant strains on health systems worldwide. To address these issues, healthcare needs to transcend geographic and resource boundaries, and video has a key role to play in making that happen.

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