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Exam Prep Questions

  1. What can you use to determine which edition of Windows Vista that you have? (Choose the best answer.)


    Task Manager


    Start menu


    Notification area


    Welcome Center

  2. Which of the following is not a good place to get device drivers? (Choose the best answer.)


    Using a peer-to-peer search engine


    Bundled with Windows Vista


    Supplied with a device


    Updated with Windows Update


    Updated from the manufacturer's website

  3. What are the advantages of using signed drivers? (Choose all that apply.)


    You can verify where the driver came from.


    You can verify that the driver has not been tampered with.


    You can limit who has access to the driver.


    The driver has been thoroughly tested.

  4. In a Device Manager, how do you know whether there is a problem with a driver? (Choose the best answer.)


    There will be a red X.


    There will be an exclamation point.


    There is a down arrow.


    It is flashing.

  5. What do you use to enable features so that disabled people can better use Windows Vista? (Choose the best answer.)


    Accessibility applet


    Ease of Access Center


    Administrative Tools


    System applet

  6. You work as a desktop support technician at Acme.com. You are tasked to upgrade computers with Windows 2000 Pro with the Windows Vista Enterprise. You verified the video cards are Windows Vista Display Driver Model (WDDM) compatible. What else do you need to do to support Aero? (Each correct answer presents part of the solution. Choose four.)


    Set the monitor settings to a refresh rate higher than 10.


    Press the Windows logo key + Tab.


    Set the resolution to 1280x1024 or higher.


    Set the color to 32 bit.


    Set the theme to Windows Vista.


    Set the color scheme to Windows Aero.

  7. You work as a desktop support technician at Acme.com. You receive a call from a user reporting that she has been using Flip 3D to allow her to work with several folders and applications for a large project. When she loaded a new program, Flip 3D stopped working. What should you do? (Choose the best answer.)


    Add more RAM to the computer.


    Close one application at a time and retry Flip 3D.


    Change the theme to Windows Vista.


    Replace the card with a card that supports Windows Vista Display Driver Model (WDDM).

  8. You work as a support technician at Acme.com. There are both desktop and laptop workstations in operation at Acme.com. You are ready to configure the system, which should you configure? (Choose the best answer.)


    Ensure that the color depth is set to 16 bit.


    Ensure that the color depth is set to 32 bit.


    Ensure that the screen resolution is set to 800x600.


    Ensure that the screen resolution is set to 1280x1024.


    Ensure that the monitor refresh rate is greater than 10 hertz.


    Ensure that the theme is set to Windows Vista.

  9. You work as a support technician at Acme.com. On your desktop, the user interface features of Windows Aero are not being displayed on a system that is running Windows Vista Ultimate edition. You have a 17-inch monitor that supports a refresh rate up to 100 hertz and a resolution of 1024x768. The video card has 32 MB of video memory. What do you need to enable the Windows Aero features? (Choose the best answer.)


    The operating system should be upgraded.


    The video card should be replaced.


    The monitor should be replaced.


    The display theme should be changed.

  10. You work as a desktop support technician at Acme.com. The new systems are using Windows Vista Home Basic edition. At Acme.com, you must ensure that users do not use instant messaging applications. What can you do? (Choose the best answer.)


    Upgrade the systems to Windows Vista Business. Then configure parental controls to disable the use of instant messaging applications.


    Configure parental controls to only run allowed programs on each system.


    You should configure parental controls to enable the Windows Vista Web Filter.


    Make sure that the users do not have administrative accounts on these local systems.

  11. You have a computer running Windows Vista Home Basic edition. When you use the system, you log on with an administrator account. You then use parental controls to restrict certain websites and only allow certain programs to run on the machine. You notice that when you log on, you can still access the restricted websites and run any software. What is the problem? (Choose the best answer.)


    The system must be part of the domain, so the option is not available.


    You just upgrade to the Windows Vista Ultimate edition.


    Parental control only applies to standard users, and not administrative accounts.


    Someone disabled the parental control on the system.

  12. You work as the desktop support technician at Acme.com. A user is having problems logging on to the system. Every time that he logs on, he gets the following message:

    Your account has time restrictions that prevent you from logging on at this time. Please try again later.

    The system has Microsoft Windows Vista Home Premium. You need to identify the cause of this problem. What do you think the problem is? (Choose the best answer.)


    The Maximum Password Age local policy setting is set to 0 days.


    The Minimum Password Age local policy setting is set to 0 days.


    The parental controls settings for the user prevents him from logging on to the computer at specific times.


    A Group Policy set on the domain level is preventing him from logging on to the computer at specific times.

  13. You work as a technician at Acme.com. You need to install a fingerprint reader. What should you do next? (Choose two answers.)


    Make sure that the application that uses the fingerprint reader is digitally signed.


    Make sure that the driver that you are installing is digitally signed.


    Connect the device before you load the driver.


    Load the driver before you connect the device.

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