DITA offers an entirely new way of working with documentation. It gives technical writers more flexibility not only in how they write documentation, but how they assemble it for delivery to users.
Making the switch to DITA is a big step. It will require writers to switch tools, and to change the ways in which they plan and write documentation. Moving to DITA might not improve the quality of a company’s documentation, but it can streamline the process of creating and managing those documents.