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Messaging Fundamentals

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This chapter is from the book

This chapter is from the book

Sending Messages

You can send a message in several ways in GroupWise: You can click on the new mail icon on the Toolbar; press the hotkey Ctrl+M; or select File, New, Mail.

Fill out the To, Subject, and message body fields of the new message. Note that when you’re entering a GroupWise user in the To field, the GroupWise auto-name completion feature automatically completes the name of the desired recipient. It also pops up a brief window with the user’s email, title, department, and phone information in it. This information allows you to quickly determine or verify that you are sending the message to the desired recipient. Figure 3.5 shows an example of the auto-name complete in action.

Figure 3.5

Figure 3.5 GroupWise will auto-complete GroupWise addresses as you type them.

When you’re sending messages, it is courteous to enter a short, descriptive subject. Once you are ready to send your new message, click the Send button in the upper left of the message window. You may be prompted to spell check or attach a signature depending on any send options that you may have set. (These send options are discussed in Chapter 8 in further detail.) The message will then be sent to the destined recipient(s) .

Attaching a File to a Message

You can attach files to messages in several ways. While composing any item type, you can click the paperclip icon on the Toolbar and browse to the file. You can also drag and drop a file or files into the attachment window or message body window. Not only can you attach files to an email, but you can also attach other GroupWise item types to a message. For example you could compose a new message and then attach any other item type (mail, appointment, task, note, and so forth) to the message.

The From Drop-Down List

As you compose various item types, you may see a small drop-down arrow next to the From field. This arrow allows you to specify who this particular message will be from. The options you have as you select the drop-down arrow include any user(s) that you have proxy rights to and any additional POP or IMAP accounts that you have defined.

Figure 3.6 displays a new mail message with the option to choose a different sender selected.

Using Internet Addresses

When composing messages, you can choose to send messages not only to internal GroupWise users, but also to Internet mail recipients. This is as simple as typing in an Internet-style address in the To, CC, or BC field in a message (for example, bob@yahoo.com). Chapter 4, "The GroupWise Address Book," provides more information about creating contacts with Internet addresses in your personal GroupWise Address Books.

Saving Draft Messages in the Work in Progress Folder

Have you ever been working on a message and been interrupted? GroupWise provides a quick and easy way to save any item type into a Work in Progress folder. This way, you can complete the message at a later time and send it. When composing any item type (mail, appointment, task, note, and so on), you can save the message by clicking on the floppy disk icon, navigating to the File menu, and choosing Save Draft, or pressing Ctrl+S. When saving a message, you are prompted for the folder to save it in. The default is the Work in Progress folder. After saving the message, you can close the email, and your content is safely saved in the Work in Progress folder. You can open the item later, finish composing it, and then send it. When it is sent, the item in the Work in Progress folder is removed.

Figure 3.6

Figure 3.6 GroupWise allows you to change the From field to send the message from different users or accounts.

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