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This chapter is from the book

This chapter is from the book

Remote Manager

Test Objective Covered:

  • Use NetWare Remote Manager

Remote Manager was known as the NetWare Management Portal in earlier versions of NetWare. I like to call it NORM (Novell Remote Manager). This is the most robust of the three anytime, anywhere management utilities offered by NetWare 6. You can use Remote Manager to monitor your server's health, to change the configuration of your server, and to perform diagnostic and debugging tasks.

Real World

By default, Remote Manager is installed with most NetWare 6 installation options. The one exception is the pre-migration installation option. If you use this option, you must perform the migration and post-migration tasks (see Chapter 2), and then install Remote Manager from the NetWare 6 Operating System CD.

To use Remote Manager, you must meet the following minimum system requirements:

  • Operating system—NetWare 5.1 or later.

  • Browser—Remote Manager supports one of the following three browsers: Netscape 4.5 (or later), Internet Explorer 5 (or later), or the NetWare browser (available from the server console). In addition, you must have SSL (Secure Sockets Layer) enabled on your browser.

  • NLMs—PORTAL.NLM and HTTPSTK.NLM. Fortunately, both of these Remote Manager NLMs are loaded by default from AUTOEXEC.NCF.

To access Remote Manager from any of the browsers in the preceding list, simply enter the following in the Address field:

https://{server IP address}:2200

This URL launches the NetWare 6 Web Manager (shown in Figure 3.1). The Web Manager contains links to all of NetWare 6's Web-enabled utilities. Next, select the server that you want to administer from the Remote Manager list. Accept the SSL certificate by choosing Yes, and log in as Admin when Remote Manager asks you to authenticate.

Figure 3.1FIGURE 3.1 NetWare 6 Web Manager.

Real World

In addition to secure port 2200, you can use the nonsecure port 8008 to access NoRM and then bounce over to the NetWare 6 Web Manager. This is because port 8008 automatically redirects you to a secure 8009 port. In fact, you can use port 8009 and go directly to the Remote Manager page. For additional security, you can also configure unique ports using the /ALTPORT and /SSLPORT load options with HTTPSTK.NLM.

The NetWare 6 Remote Manager window is shown in Figure 3.2. This screen is organized into five different management frames:

  • Health indicator frame—In the upper-left corner of the Remote Manager window is an overall server health indicator. This graphic also links you to a server-health monitoring page. The health indicator represents your server's condition using one of four colors: green (good health), yellow (marginal health), red (requires administrator response), and black (communication with the server has been lost and it might be down).

  • Header frame—At the top center of the Remote Manager window, the header frame contains general information about the server. It also provides links to the following management pages: Volumes, Health Monitor, Configuration, and Exit.

  • Navigation frame—On the left side of the Remote Manager window, the navigation frame lists general tasks that you can perform. In addition, it provides an outline form to grant quick access to specific management tasks.

  • Main content frame—In the center of the Remote Manager window is the main content frame. This context-sensitive frame lists details for the highlighted navigation option. The main content frame is where you'll perform most of your advanced remote management tasks.

  • Online help frame—In the top-right corner of the Remote Manager window, you can access online help by clicking on the Novell icon.

Figure 3.2FIGURE 3.2 NetWare 6 Remote Manager.

In this section, you'll learn how to perform the following administration tasks by using Remote Manager:

  • Diagnosing server problems

  • Managing servers

  • Managing applications

  • Managing server hardware

  • Managing eDirectory

Diagnosing Server Problems

Remote Manager enables you to diagnose server problems using the Health Monitor link from the main page. Generally, Remote Manager enables you to monitor the health of servers by viewing the status for all known components, troubleshoot when server health is in question (such as red or yellow conditions on a component), and run a report comparing the configuration of two servers. Table 3.1 shows a list of the most popular server diagnostic tasks available in Remote Manager.

Diagnosing Server Problems in Remote Manager




Health Monitor

Use the Health Monitor

Enables you to view the server health status for all known components.

Health Monitor

Configure email alerts for server health status (select the Mail Control Panel link)

By selecting the notify check box next to each health item, you configure Remote Manager to send an email to notify you when the server's health status changes to any value other than green (which means good).

Health Monitor

Configure health thresholds

Enables you to configure the Suspect and Critical threshold values to something other than the default.

Health Monitor

Troubleshoot suspect or bad server health

Outlines the specific health criteria (thresholds) for green, yellow, and red.


Check server CPU profiles and access additional debug options

Enables you to view information about active and suspended threads, their states, the owning NLMs, and execution times.

Run Config Report

Run a configuration report

Enables you to compare the configuration of two servers or to have a record of your server settings before making changes.

Managing Servers

The primary purpose of Remote Manager is to manage NetWare servers. As you saw in Figure 3.2, the Manage Server link is the king of the hill. Within this tool, you can accomplish a variety of critical server management tasks, including accessing the file system, maintaining SET parameters, restarting the server, building server groups, accessing other servers, and monitoring NetWare licenses.

Table 3.2 lists the most popular server management tasks available in Remote Manager.

Managing Servers in Remote Manager





Access and manage server volumes and

This page provides a list of server volumes, access to server DOS partitions partitions, and the ability to perform the following partition management tasks:



Browse the server's file system



View of change file access rights attributes



View details of directories or files and create, rename, or delete them



View individual files and perform text searches



Upload a file to the server Download a file from the server



Mount or dismount volumes



Manage disk partitions (formerly done using ConsoleOne only)

Console Screens

Access and run server console screens

Access any server console screens except the graphical console.


Monitor server connections

From this page, you can



View connection information and all current connections



Clear specific connections



Clear all not-logged-in connections



View a list of files in use by a connection



Send messages to all users

SET Parameters

View or change SET parameters

You can perform the following:



View SET parameter categories



Access each SET parameter by category to view the current value for the SET parameter or associated help and change the SET value



Save the settings to a text file on volume SYS: to use as a reference



Control whether hidden SET parameters are viewable at the system console prompt or in SET parameters list in Remote Manager



View SET parameters with settings that are different from the server default (modified)



View SET parameters with values that have been changed on the server but that are reset to default values when the server is restarted (nonpersistent)

Schedule Tasks

Schedule tasks to run on the server

Rather than making a batch file to run console commands on the server, you can use this link and its forms to schedule console commands to run

Console Commands

View console commands

You can perform the following:



View a list of commands that can be executed at the server console and the associated help



Sort the list of console commands by command name or by the module that registered the command



Access the Console Screens link to execute commands

View Memory Config

View memory configuration

You can perform the following:



View general information about how your server is using its memory



View information relating to the virtual memory swapping system on the server; enable or disable swapping for a volume; and change the parameters for swapping virtual memory



View which NLM is using the most allocated memory



View specific information about the server's virtual memory



View information about each memory pool in the server



View cache statistics for the traditional file system

View Statistics

View system statistics

Access and view statistics for the following information:



Network Management






Link Support Layer (LSL)



Media Manager


Shut down, reset, or restart the server

By selecting the corresponding link, you can shut down, reset, and restart the server

Build Group

Build server groups

You can select from available network servers and assign them to a group; after you build your server group, you can save that group and all subsequent group configurations to a file

Local Group File

Load group files

You can load the server group and subsequent configurations; this enables you to monitor server group health without building the server group each time

Managed Server List

Access other servers that have Remote Manager loaded

Remote Manager uses SLP to provide access to other servers on your network that have Remote Manager loaded

Basic File Access

Access other servers that don't have Remote Manager loaded

Remote Manager enables you to access the file system of servers in your tree that don't have Remote Manager loaded; however, no health monitoring or other administrative options are available on these servers

Usage Information

Create NetWare usage reports

Remote Manager enables you to generate usage reports that provide the average number of users for a designated period of time; this feature is beneficial when considering software license purchases, and so on


Configure information gathering

Remote Manager enables you to configure the following:



The Information Collector server



Information rollup frequency



Communication ports



Default date range


Remote Manager enables you to create server groups for efficient multiserver monitoring. By selecting the Server Group link in the navigation bar, you can scan the network and designate all or some of its servers as members of a group. After servers have been assigned to a group, you can monitor server health on the entire group of servers, rather than just one.

Managing Applications

Remote Manager enables you to manage server applications using the List Modules and Protected Memory links from the main page. Table 3.3 lists the most popular application management tasks available in Remote Manager.

Managing Applications in Remote Manager




List Modules

Manage NLMs

You can perform the following:



View resource information about each module loaded on the server or in an address space



Sort the module list by memory allocated



Access detailed information about a module, its flags, resources, and memory allocation, and access a button to unload the module



Load an NLM on the server



View the search path for loading a module or NCF file

Protected Memory

View and manage programs in protected memory and protected address spaces

You can perform the following:



Execute an NCF file to load several modules into the same protected address spaces



Load specific modules in protected address spaces



View a list of modules loaded in a specific address space



View or change the current memory protection SET parameter settings

System Resources

View system resources

You can perform the following:



View all resource tag types in the server operating system



View specific details about each resource

NetWare Registry

View NetWare registry information

You can perform the following:



View key information from the NetWare Registry for this server



View operational information



Run the consistency checker for the Registry



Flush the Registry

Winsock 2.0

View Winsock 2.0 statistics

You can perform the following:



View NetWare settings and statistics



Diagnose and debug Winsock communications problems

Protocol Information

View information about each protocol server

You can view general and specific information about each protocol running on the running on the server

Java Application Information

View Java application information

You can start, stop, and view information about each Java-based application running on the server


Remote Manager also enables you to monitor NetWare license use.

Managing Server Hardware

Remote Manager enables you to manage server hardware using the Processors and Disk/LAN Adapters links from the main page. Table 3.4 lists the most popular server hardware management tasks available in Remote Manager.

Managing Server Hardware in Remote Manager





Access processor information

You can perform the following:



View the status and detail about processors available on the server



Bring a processor online or take it offline (only when multiple processors are installed and except for processor 0)

Disk/LAN Adapters

View storage and network adapter information

You can perform the following:



View information about the storage and network adapters installed on the server and the slots they're in



View storage adapter statistical information for the media manager of the server, resources registered, and information for the devices controlled by the adapter



View network adapter statistics generated and maintained by the LSL, resources registered and counter information, and frame types and protocols bound

PCI Devices

View PCI device information

You can perform the following:



View a list of hardware instance numbers (HINs)



View the PCI configuration space and hexadecimal offset for a HIN

Other Resources

View hardware resource information

You can view the resource information that drivers have registered for interrupts and handlers, non-ISA slots, ports, direct memory access (DMA) channels, or shared memory addresses

Managing Novell eDirectory

Remote Manager enables you to manage eDirectory remotely using the specific eDirectory links available from the main page. Table 3.5 lists the most popular eDirectory management tasks available in Remote Manager.

Managing eDirectory in Remote Manager




Access Tree Walker

Walk the eDirectory tree

You can view the current eDirectory tree. This page also enables you to view details on and delete individual objects in the tree.

View eDirectory Partitions

View eDirectory partitions and replicas

You can view information about eDirectory partitions on the server. The information includes the partition or replica name, the type of partition or replica, and the current state and name of the server that the partition or replica exists on.

NDS Monitor DSTrace

Access other eDirectory management tools

You can access the eDirectory iMonitor utility and the DSTrace utilities to manage and troubleshoot eDirectory on your server.

That completes our comprehensive lesson in NetWare 6 anytime, anywhere management with Remote Manager. This Web-based advanced administration tool enables you to remotely perform almost every task that you could if you were sitting at the server console. Now let's continue our NetWare 6 remote management lesson with Novell's Internet-savvy iMonitor tool.

Brain Snack

Part of NetWare 6 remote management is "seeing what isn't there." Use the following rhyme to test your perceptivity skills:

A CNE came to the riverside,

With a donkey bearing an obelisk,

But he did not venture to ford the tide,

For he had too good an *.

What is the missing word?

(Q3-1) (See Appendix C for all Brain Snack answers.)

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