Home > Articles > Hardware > Upgrading & Repairing

This chapter is from the book

Project: Verifying your Memory Type

The previous section and table helped you identify the type of memory your system uses. However, you should verify it manually for several reasons. One is that your motherboard may have been changed. Another is that your model may not contain the exact components specified for a particular HP Pavilion series, meaning that the motherboard listed in Appendix A might be right for most of the series but not your particular model. This project shows you how to visually verify your memory type and the amount of memory in your system.

In Chapter 4, you went through a preliminary inspection of your system and looked at the physical memory on your motherboard. You even used some Windows utilities to determine your current memory allocation. In this project, you'll determine the actual configuration of your existing memory.

  1. Access the BIOS Setup screen by restarting your computer and pressing the F1 key when you see the Hewlett-Packard blue screen. The Main Setup menu will then appear.

  2. In the Main menu, look for the Memory Bank information. The menu lists each memory bank separately. It lists the system's memory configuration. For example, if the motherboard has three DIMM (memory) slots, the list might look like this:

    Memory Bank 0

    64 MB

    Memory Bank 1

    32 MB

    Memory Bank 2

    0

  3. Write down the information you see, then press F10 to exit BIOS.

The memory table obtained from the BIOS indicates several things:

  • The number of memory banks on the motherboard

  • The amount of memory in each bank

  • Free banks, which are indicated by 0

What is obvious from the above table is that the system has 96 MB of memory (64 MB + 32 MB). What is not so obvious is how to go about expanding memory on your system. Do you put a memory module in the empty number 3 slot? Should you remove the 32 MB module from bank 2 and then install 64 MB memory modules in banks 2 and 3? The latter would give you a total of 192 MB of memory and let you keep the 64 MB memory module. As you can see, there are a number of ways to juggle memory and part of your strategy may involve working out a configuration that lets you keep the memory modules you have, although this is sometimes not possible if you want to expand memory to a high level (and especially if your system has only two memory module slots).

If for some reason you couldn't find the memory bank information in BIOS, you'll need to open your computer and examine the memory module and memory slot configuration. Follow these steps:

  1. Refer to Appendix B for instructions on opening your case. Be sure to read the information related to electrostatic discharge.

  2. Put on your antistatic wrist strap and connect it to the computer frame. Follow all the procedures to avoid electrostatic discharge, as outlined in Appendix B.

  3. Look inside the case and find the memory module(s) and slots. You'll see something like Figure 6.5.

    Figure 6.5Figure 6.5 Visually inspecting the memory modules and slots.

  4. Count the number of memory slots. Usually, there are two, but you might have three. HP motherboards that support RIMMs have four slots. Note how many slots are unoccupied.

Visually compare the memory modules you see with Figure 6.2. If you have 72-pin SIMMs, as shown in Figures 6.2 and 6.3, jump ahead to the section called "Buying and Installing SIMMs." The removal technique for SIMMs is different from the other memory types. The rest of this section is about DIMMs and RIMMs.

  1. Assuming you have DIMMs or RIMMs, reach down into the case and push the hammer locks on the memory modules down and out, as shown in Figure 6.6. Be sure to note which slot the module came out of and make a note of it for future reference. As you push the locks, the module will lift out of the slot so you can grab it. Do not touch the contacts, and make sure you stay strapped in!

    Figure 6.6Figure 6.6 Remove a DIMM by pushing down on the locks at both ends, then lift the DIMM out.

If you cannot reach the modules, you may need to remove some of the components in the case, like the power supply or some of the cables. On Type 1 cases, you will need to remove the right-side motherboard panel, since the modules are not easily accessible. Refer to Appendix B for more instructions.

  1. Look closely at the memory module and compare to the modules pictured in Figure 6.2.

DDR-DIMMs may be identified by the double notch at either end of the module and by a single notch at the bottom near the gold contacts. RIMMs may be identified by two closely-spaced notches near the contacts, as shown in Figure 6.7. RIMMs may also have a cover, but that is not always the case. But RIMMs used on HP motherboards are always seated in a set of four slots.

Figure 6.7Figure 6.7 Identifying RIMMs.

  1. With the module out of the case, write down any numbers you see on the module. Look for the common identification numbers such as PC66, PC100, PC133, and so on, as listed earlier.

  2. Now reinstall the memory module. Make sure you put it back in the same slot. Start by pushing the hammer locks outward, then carefully line up the module with the slot, as shown in Figure 6.8.

    Figure 6.8Figure 6.8 Reinstalling the DIMM.


The ends of the module will slide into a gap in the hammer locks. It should ease into place above the slot, then when it is positioned correctly, you give it a push into the slot and the hammer locks should engage into the notches at the sides of the module.

  1. Push the module in until the hammer locks engage the notches in the memory module. Make sure the locks fully engage. If not, try reseating the module. Don't force it. The ends may not be sliding into the hammer locks properly.

  2. Put the case back together.

If you need more information on your memory modules, log onto the Internet and search Google for the numbers you found. You are sure to pull up some information about the chips. Once you get the information, you are ready to figure out how to expand your system's memory. Go to the sections below that relate to your system.

InformIT Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from InformIT and its family of brands. I can unsubscribe at any time.

Overview


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information


To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020