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Analyzing Business Requirements

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Chapter 1: Analyzing Business Requirements


This chapter covers the following Microsoft-specified objectives for the Analyzing Business Requirements section of the Designing a Microsoft Windows 2000 Network Infrastructure exam:

Analyze the existing and planned business models.

  • Analyze the company model and the geographical scope. Models include regional, national, international, subsidiary, and branch offices.

  • Analyze company processes. Processes include information flow, communication flow, service and product life cycles, and decision-making.

Often network designers focus on only the technical issues that surround a design project, and they neglect the business-side issues. The first step when considering business impact and issues for a network design project is to examine the basic business model being applied. This objective teaches you how to do this.

Analyze the existing and planned organizational structures. Considerations include management model; company organization; vendor, partner, and customer relationships; and acquisitions plans.

This objective helps you determine issues that will impact your design, stemming from the various business structures in place within your client's organization and from outside customers and partners.

Analyze factors that influence company strategies.

  • Identify company priorities.

  • Identify the projected growth and growth strategy.

  • Identify relevant laws and regulations.

  • Identify the company's tolerance for risk.

  • Identify the total cost of operations.

The purpose of this objective is to help you recognize the factors that shape your client's strategies and strategic goals, and to consider how these factors will impact your network design.

Analyze the structure of IT management. Considerations include type of administration, such as centralized or decentralized; funding model; outsourcing; decision-making process; and change-management process.

This objective serves to teach you the various considerations concerning your client's Information Technology management team. Considerations made in this area help determine the success or failure of your network design project.


Analyzing Business Models

  • Analyzing the Company Model and Geographic Scope

  • Analyzing Company Processes

    • Information Flow

    • Communication Flow

    • Service and Product Life Cycles

    • Decision-Making

Analyzing Organizational Structures

  • Management Model

  • Company Organization

  • Vendor, Partner, and Customer Relationships

  • Acquisitions Plans

Analyzing Company Business Strategies

  • Identifying Company Priorities

  • Identifying the Projected Growth and Growth Strategy

  • Identifying the Relevant Laws and Regulations

  • Identifying the Company's Tolerance for Risk

  • Identifying the Total Cost of Ownership

Analyzing IT Management

  • Centralized and Decentralized Administration

  • Corporate Funding Models

  • Outsourcing Network Responsibilities

  • The Decision-Making Process

  • The Change-Management Process

Chapter Summary

Apply Your Knowledge

  • The material in this chapter is not necessarily Microsoft-specific. The approach to network design that you take in this chapter will serve you well on any network design project. Remember as you learn these techniques that many of them can be transferred to other non-Microsoft projects.

  • Pay particular attention to the Case Study that we develop in this chapter. Case studies are an excellent way to learn and begin to understand network design concepts.

  • As you read the material presented in this chapter, try to associate it with events in your own experience. Think about network projects that you have been involved with, and try to determine if any of the steps described in this chapter were performed for those projects. What was the outcome as a result of design-planning strategies?

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