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SRM Best Practices

Storage resource management best practices lead to the most efficient, reliable, and cost-effective operations of the enterprise storage stack.

In the best-case scenario, the development of SRM best practices flows as follows:

  • Service-level agreement
  • Storage best practices
  • SRM best practices

However, this flow frequently develops differently when SRM is implemented into a mature, distributed enterprise storage infrastructure:

  • SRM system implementation
  • Storage discovery process
  • Customer resource identification process
  • Behavioral classification of customer physical resources
  • Service-level agreement
  • Storage best practices
  • SRM best practices

In either scenario, SRM best practices reflect the storage best practices derived from business service-level agreements.

SRM Best Practices Definitions

Although many organizationally specific operating directives can impact best practices of any kind, storage included, it is still possible to define a basic set of SRM best practices.

Storage resource management systems must:

  • Monitor all physical enterprise storage resources that are covered within the framework of existing service-level agreements.

  • Represent these physical resources in logical application or business-function-specific constructs, as required by the storage customer.

  • As required, represent physical storage resources within the following logical groupings:
    • Server
    • File system
    • Database
    • Directory
    • User

  • Develop and enforce standard naming conventions for logical groupings.

  • Provide or feed predictive capacity planning engines for these logical groupings.

  • Develop customized monitoring configurations, based on service-level agreements.

  • Monitor and trend logical and physical resources within a grouping to develop baseline behavioral trends.

  • As defined by service-level agreements, automate processes related to managing the physical resources comprising logical storage constructs in a manner that maximizes value, performance, availability, and reliability of the customer's storage resources.

  • Automate reporting on customer resources to ensure that customers are informed about their storage behavior.

  • Provide customers with mechanisms to control consumption where possible and desirable within logical groupings, as defined by service-level agreements.

Application of these basic rules, when implementing an SRM strategy and extending them where necessary within the context of specific service-level agreements, makes the successful realization of the benefits of an SRM system possible.

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