With each new year comes a heightened desire to make a resolutionsomething that will alter the state of your life, your work, or your web applications. That's right, web applicationsthose web sites that support the relationship between your business and your customers. The thing that most people today would call the most important first impression you can make with a customer. So what about your web applications needs a resolution? The lack of a maintainable, easy to navigate, and owned-by-the-business user web presence. How do you solve this problem? Implement a content management system.