- What Does this Title Mean?
- Understand the Benefits of Selling Citrix Products
- Understand and Explain Citrix Computing Technology
- Follow the Steps to Effectively Sell Citrix Products and Services
- Convey Features, Functions and Benefits to Customers
- Cite Common Business Problems and Ways Citrix Products Can Solve Them
- Guide Customers to Citrix Support and Resources
- Preparing for Success
- You Passed the Exam. Now What?
- Sail On!
- Additional Resources
Guide Customers to Citrix Support and Resources
We've all heard the old axiom: "Give a man a fish, and he'll eat for a day. Show a man how to fish, and he'll eat for a lifetime." This is a very true principle in the technology world. By educating our clients about helping themselves, they become more savvy, self-reliant, and appreciative that you were able to guide them to resources. This exam will test your knowledge about the way clients can utilize the Citrix online resources, get help, and find support for their Citrix implementation.