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This chapter is from the book

Getting Help in Windows

When you can’t figure out how to perform a particular task, it’s time to ask for help. In Windows 8.1, you get help through the Help and Support Center.

To launch the Help and Support Center, follow these steps:

  1. Click the Start button or press the Windows key to display the Start screen.
  2. Right-click anywhere on the Start screen to display the App Bar at the bottom of the screen.
  3. Click or tap All Apps.
  4. When the Apps screen appears, scroll to the Windows System section and tap or click Help and Support.

A Help and Support window opens on the Windows desktop, as shown in Figure 4.3. From here you can search for specific answers to your problems, browse the table of contents, connect to another computer for remote assistance, go online for additional help, and troubleshoot any problems you might be having. Click the type of help you want, and follow the onscreen instructions from there.


FIGURE 4.3 The Windows Help and Support Center.

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