Home > Articles > Security > Network Security

This chapter is from the book

Help You Just Don’t Need

According to a survey by Google, 15% of malware can be traced back to phony pop-ups that tell you that your computer has been infected by a virus and that you need to download their software to remedy the problem by linking to their antivirus software. Sometimes these phony pop-ups just steal your money and provide you with no solution to a problem that you do not have. Other times they prompt you to provide personal information that is used to make you a victim of identity theft.

Just When You Thought It Was Safe to Go Back to Your Computer

People are always interested in firsts. Charles Lindbergh was the first man to fly solo across the Atlantic Ocean. Neil Armstrong was the first man to set foot on the moon. And 19-year-old Drexel College student Van Dinh was the first person to be charged by the Securities and Exchange Commission with fraud involving both computer hacking and identity theft. I am sure his parents are quite proud.

Dinh’s story began in late June of 2003 when he bought 9,120 put option contracts on Cisco stock at a strike price of $15 per share. The cost to Dinh for each option contract was $10 per contract, for a total of $91,200. Each put option gave him the right to sell 100 shares of Cisco stock at $15 per share if the value of the Cisco stock fell to that price or below before the date of the put option contracts, which expired on July 19, 2003. For example, if the stock price fell to $14 per share, Dinh’s ability to sell the shares at $15 per share according to the put option contracts would have resulted in a profit of $912,000. And if the stock fell even further, this highly speculative investment would have paid off even more handsomely. There was only one problem: With nine days to go before the expiration date of his Cisco put option contracts, the stock was trading at $19 per share, which meant that if that price level was maintained, his put option contracts would be worthless at their expiration.

According to the FBI, instead of just taking the potential loss, Dinh concocted an elaborate computer-hacking and identity theft scheme to bail himself out. What Dinh needed were victims upon whom he could unload his soon-to-be-worthless put option contracts. The first step was to find those victims. Dinh did this by going online to the investment analysis Web site StockCharts.com’s stock-charting forum. Using the name Stanley Hirsch, Dinh e-mailed a message to at least 50 StockCharts.com members asking whether any of them maintained their own Web sites. When a Massachusetts investor responded to the e-mail, the first step in the fraud had been completed. By replying to Dinh’s seemingly innocuous e-mail inquiry, the Massachusetts investor provided Dinh with the investor’s personal e-mail address. The next day, Dinh, now using the name Tony T. Riechert, contacted the unwary investor by e-mail and invited him to participate in a beta test of a new stock-charting tool. Beta testing is a common practice in the software development world in which individuals are solicited by companies to try out new versions of computer programs being developed as the companies try to get the “bugs” out of them. Continuing to swallow the bait, the Massachusetts investor accepted the invitation and downloaded the purported stock-charting software through a link in the e-mail message.

Unfortunately, the program was actually just a ruse known in the computer world as a “Trojan horse.” A Trojan horse is a computer program containing harmful codes hidden within an apparently harmless program. In this instance, a number of keystroke-logging spyware programs were contained within the Trojan horse. Keystroke-logging spyware programs, as I described earlier, permit an Internet user at one location to monitor all the keystrokes of another unsuspecting Internet user at a different location. Talk about food for paranoids! When the keystroke-logging program known as “The Beast” was lodged in the Massachusetts investor’s computer, Dinh simply had to wait and monitor his victim’s computer use. From there, he found the last pieces of critical information necessary for his scam—the victim’s password and login information for his online brokerage account with TD Waterhouse.

On July 11, 2003, with only eight days left before the expiration of his Cisco put option contracts, Dinh hacked into his victim’s TD Waterhouse account and made a series of Cisco option buy orders using up almost all the available cash in the victim’s account. These buy orders were, in turn, executed on the Chicago Board Options Exchange and filled with options sold from Dinh’s account, thereby avoiding a significant loss by Dinh. Four days later, the Massachusetts investor, shocked to see that his brokerage account had been raided, notified the Securities and Exchange Commission.

FBI and SEC investigators did not take long to trace the relevant e-mails. The e-mail from Tony Riechert was found to have come from Lock-down Corporation, a company that provides, in the words of the FBI, an “anonymizing” service to its customers that permits the true identity of the original sender of the e-mail to be hidden. Lockdown Corporation cooperated with the investigators and provided information which showed that the initiator of the Tony Riechert e-mail also had gone to the TD Waterhouse Web site and a hacker Web site that provided access to keystroke-logging spyware programs. The noose was tightening. Further investigation led to an Australian Internet service provider, as well as e-mail servers in Ireland and Germany. Ultimately, the electronic trail led to Van Dinh, who cooperated with investigators and provided SEC attorneys with information and documentation connecting him to the crimes.

The Lesson

The lesson could be the old one that crime does not pay. In Van Dinh’s case, he was promptly caught; plus, his scheme only served, at best, to reduce the extent of his losses. However, for the rest of us, the lesson is first to be aware that Trojan horses and keystroke-logging spyware programs exist. These invasions of your personal information cannot harm you unless you invite them in. Keep your virus software constantly updated. It is a good practice to be wary of downloadable programs offered from e-mail, forums, or advertisements if you are not absolutely positive that they are legitimate. The lesson for brokerage houses is to maintain better security. Software is available that is able to detect changes in patterns of account holders or a sudden, large liquidation of funds. The Patriot Act, enacted in the wake of the attacks of September 11, 2001, also serves to help investors by requiring cross-referencing of personal information by financial service providers.

InformIT Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from InformIT and its family of brands. I can unsubscribe at any time.

Overview


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information


To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020