The Structure of This Book
All the chapters in this book were produced in or derived from IIA projects. All the authors (or at least one author of each chapter) are IIA faculty members. A few topics have appeared in a similar (but not exactly the same) form in journal articles or books, but most have not been published outside of IIA. The chapters describe several broad topics. Part I is an overview of analytics and its value. Part II discusses applying analytics. Part III covers technologies for analytics. Part IV describes the human side of analytics. Part V consists of case studies of analytical activity within organizations.