Home > Articles > Home & Office Computing > Microsoft Windows Vista & Home Server

  • Print
  • + Share This
From the author of Research Blue Screens or Auto Restarting

Research Blue Screens or Auto Restarting

If you're seeing what's commonly called a "Blue Screen of Death" (BSOD), such as the one in Figure 3, write down the pertinent info shown on the screen. This includes any error name near the top of the screen, as well as the long stop codes and driver filename near the bottom of the screen.

Figure 3 Example of a Blue Screen of Death (BSOD).

In this example, the error name is PAGE_FAULT_IN_NONPAGED_AREA, the main stop code is 0x00000050, and the driver name is SPCMDCON.SYS.

If your computer is automatically restarting on its own (with or without a BSOD), or if the BSOD goes away too fast for you to record the information shown on it, you need to disable the "automatic restart on system failure" function. To do this, bring up the Advanced Boot Options menu I discussed earlier, and select the option "Disable automatic restart on system failure."

Next, use a working computer to search for the BSOD details you recorded; see if you can find any helpful information. Most BSODs have various general causes and typically include performing the same troubleshooting methods. But see if you can find any specific causes or clues.

  • + Share This
  • 🔖 Save To Your Account