Home > Store

WordPress SEO Success: Search Engine Optimization for Your WordPress Website or Blog

Register your product to gain access to bonus material or receive a coupon.

WordPress SEO Success: Search Engine Optimization for Your WordPress Website or Blog

eBook (Watermarked)

  • Your Price: $19.19
  • List Price: $23.99
  • Includes EPUB, MOBI, and PDF
  • About eBook Formats
  • This eBook includes the following formats, accessible from your Account page after purchase:

    ePub EPUB The open industry format known for its reflowable content and usability on supported mobile devices.

    MOBI MOBI The eBook format compatible with the Amazon Kindle and Amazon Kindle applications.

    Adobe Reader PDF The popular standard, used most often with the free Adobe® Reader® software.

    This eBook requires no passwords or activation to read. We customize your eBook by discreetly watermarking it with your name, making it uniquely yours.

Description

  • Copyright 2014
  • Dimensions: 6" x 9"
  • Edition: 1st
  • eBook (Watermarked)
  • ISBN-10: 0-13-380482-8
  • ISBN-13: 978-0-13-380482-9

WordPress® SEO Success

Search Engine Optimization for Your WordPress Website or Blog

Hands-on, up-to-the-minute SEO techniques specifically for WordPress users!

WordPress gives you amazingly powerful SEO tools: this hands-on guide will help you make the most of them! Written specifically for WordPress users, this guide covers all you need: built-in WordPress capabilities, third-party plugins, well-integrated web resources, and more. Whether you manage a large-scale site or a personal blog, Jacob Aull will help you integrate SEO into all you do, from strategy through optimization of existing content. New to SEO? Already do it for a living? Either way, WordPress SEO Success will help you drive the traffic you want--and the value you need!

  • Build a complete SEO strategy--and a content plan that aligns with it
  • Choose the best WordPress SEO tools and plugins for your needs
  • Uncover quick, powerful ways to improve your site
  • Identify and research keywords far more effectively
  • Reflect SEO in architecture via site mapping and marketing funnels
  • Sensibly manage the inevitable tradeoffs of optimization
  • Improve SEO even if you’re running a free WordPress.com blog
  • Leverage content themes and keyword-driven blogging techniques
  • Optimize “blog-meets-website” and “multiple blogs+sites” deployments
  • Strengthen your rankings by intelligently using social media
  • Optimize your sites for smartphones and tablets
  • Measure performance via free analytics--including mobile analytics
  • Integrate organic SEO with paid advertising
  • Avoid today’s worst SEO blunders 

Jacob Aull, principal of Zen Fires Digital Marketing, has been in Internet marketing since the label existed. He began doing web design and branding in the late ‘90s as an agency partner. While transitioning deeper into online and search marketing, he earned an M.S. in marketing from Georgia State’s Robinson College of Business in 2009. There he customized his own degree program, executing an independent capstone thesis on social media marketing. In 2010, the university asked him to write and teach its first course on social media marketing, which he continues today. Aull edited Prentice Hall’s first social media marketing textbook, and wrote its accompanying instructor’s manual. He co-founded and chaired the Atlanta Interactive Marketing Association Social Media SIG, and speaks widely on social and search marketing.

Sample Content

Table of Contents

Introduction 1

Why a Book? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

SEO and the World Today . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

1 What Is SEO and Do I Really Need It? 3

A Day in Your Life... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

A (Brief) History of SEO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

What’s the Long Tail—and Just How Long Is It? . . . . . . . . . . . . . . 5

Fifteen “WordPress SEO Success” Principles . . . . . . . . . . . . . . . . . . . 8

What Makes WordPress WordPress? . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Content Strategies and Keyword Search . . . . . . . . . . . . . . . . . . . . . . . 12

    What Drives the Search Results You Receive? . . . . . . . . . . . . . 12

    Attributes of Search Engine Results Listings . . . . . . . . . . . . . . . 16

The Backstory on Backlinks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

SEO Ethics and the Hats We Wear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

2 The Search Engines, WordPress, and SEO Tools 23

What’s the Word on WordPress? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Is WordPress Better (or Easier) for SEO? . . . . . . . . . . . . . . . . . . . . . . 25

SEO Approaches for Starting Your Business . . . . . . . . . . . . . . . . . . 26

Integrating SEO During Test-Site Build . . . . . . . . . . . . . . . . . . . . . . . 32

    Installing Temporary WordPress Sites . . . . . . . . . . . . . . . . . . . . . 32

Choosing Plug-ins for Customized WordPress Websites and Blogs . . . . .. . 38

Essential SEO Technologies, Tools, and Plug-ins for WordPress Sites .. . . 40

SEO Comprehensive Management Plug-ins for WordPress . 42

3 A Strategic SEO Upfront Content Approach 45

Step 1. Conduct Digital Audits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

    What Should You Check These Sites For? . . . . . . . . . . . . . . . . . 47

    The Tools to Use for Your Audit . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

    What Should a Good Competitive Audit Look Like? . . . . . 53

Step 2: Write Your Strategy Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

    Compromises in Digital Planning . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Step 3: Identify and Research Your Keywords . . . . . . . . . . . . . . . . 59

Step 4: Plan Network Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Step 5: Sitemapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Identifying the Different Roles of Web and Blogsites . . . . . . . . . 69

    SEO Value and Authority-Based Architecture . . . . . . . . . . . . 73

Step 6: Assessing Content and Keyword Relationships . . . . . . . 75

    What To Do and What Not To Do for Web Content . . . . 75

    Associating Best Keywords to Web Pages or Blog Posts . . 76

Step 7: Writing the SEO Page Forms . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

    The SEO Page Form Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

4 WordPress On-Page Architecture and Basic SEO Execution 81

WordPress.com, WordPress.org—Which Way Do I Go? . . . . 81

WordPress On-Page Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

    SEO and Low Value Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

    WordPress On-Page Architecture Planning . . . . . . . . . . . . . . . 83

    Social Sharing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

    Social Follow Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

    RSS Feeds of Social Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

    Out-of-the-Box Blog Social Commenting by Users . . . . . . . 88

Architecting Widgets On-Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

    Links and Anchors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Technical Aspects of WordPress.com and SEO . . . . . . . . . . . . . . . 91

    SEO Basic Blog Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

    Submitting the Sitemap File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

    SEO Ranking Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

    Search Engine Bot Barriers and Other No-Nos . . . . . . . . . . . 99

    Multiblog Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

WordPress Analytics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

WordPress.com Content Approaches . . . . . . . . . . . . . . . . . . . . . . . . .106

Big-Picture Progression of SEO Goals and Achievements . .107

Give Me More. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

5 Real-World Blogging 109

More on Blog and Page Architecture . . . . . . . . . . . . . . . . . . . . . . . . .110

    Structuring Blog Post URLs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Why Blog? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

The How: Planning to Blog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

When and How Often? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Shared Content Strategies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Opportunities to Occupy More of the SERP with Social Media . . . . . . . . . . . .117

    Blog Post/Content Recommendations . . . . . . . . . . . . . . . . . . . .117

    Videos Por Favor! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

    Podcasting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

    Social Community Outreach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Pages Versus Posts for SEO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

    Pulling from the Kitchen Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

    Google Accounts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

About Vertical Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Blog, Blog, Blog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

6 Hands-On SEO Execution (Website and Blog Builds Versus Post-Integration) 129

SEO Checklist for Full Sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

    Make Your Site Speedy! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

Before Installs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Expanded List of Search Engine Bot Barriers and Other No-Nos . . . . . . . . . . .. . . . .133

Hands-On Execution for Specific Plug-ins . . . . . . . . . . . . . . . . . . .136

    All-In-One SEO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

    Yoast WordPress SEO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

    SEO Ultimate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

    Linking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158

    For Your 404s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160

The Final Plug on SEO Plug-ins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162

7 Analytics for WordPress 163

Number 1 = You Win? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164

The Terms of Your Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164

Immediate Upfront Measurements . . . . . . . . . . . . . . . . . . . . . . . . . . .168

    Types of Results to Look For . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169

Social Content and Variety on the SERP . . . . . . . . . . . . . . . . . . . . .171

    Psychographics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171

Keywords and Rank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172

Caught Up in Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174

Identifying Referrals and Backlinks . . . . . . . . . . . . . . . . . . . . . . . . . . .175

    Just Ping Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177

Which Tools Do You Need for Best Analytics? . . . . . . . . . . . . . .178

    Jetpack and WordPress.com Stats . . . . . . . . . . . . . . . . . . . . . . . . .179

Google Webmaster Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183

    Managing Multiple Website Accounts Within Google Analytics . . . . . . . . . .186

Additional Analytics Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186

    Shortened URLs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188

    Mobile Analytics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189

    Server-Side Analytics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189

Final Thoughts on Expanded Measurement . . . . . . . . . . . . . . . . . .189

8 Social Media Connectivity 191

Long-Term Social Media Trends . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192

How Do Specific, Major Social Channels Impact SEO? . . . . .195

The Power of Social Reputation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200

Plug-ins, Widgets, and More Plug-ins! . . . . . . . . . . . . . . . . . . . . . . .200

Outside Social Site Usage with WordPress . . . . . . . . . . . . . . . . . . .205

Wheel-and-Spoke Strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207

The Social Media Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209

Pros and Cons of Social Media in SEO . . . . . . . . . . . . . . . . . . . . . . .210

Get It Goin’ On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .210

9 Going Mobile and Local 213

Where’s the Web? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213

Display Trends . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215

The WordPress Mobile App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .216

Mobile Sites or Mobile Apps? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217

    Responsive Design and Architecture . . . . . . . . . . . . . . . . . . . . . .219

Mobile Site SEO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221

Mobile Site Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223

    A Checklist for Mobile Website QA Testing . . . . . . . . . . . . .224

Mobile Analytics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224

QR Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226

Vertical Local Results in the SERP . . . . . . . . . . . . . . . . . . . . . . . . . . . .228

    Local Business SEO with Apps and Directories . . . . . . . . . .230

Daily Deals Sites and Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235

Bringing It All Home . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236

10 PPC and Advertising 239

The Power of Paid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .240

Advantages and Objectives for Online Advertising . . . . . . . . . .240

Here’s the Alphabet Soup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244

    Online Advertising Models and Uses . . . . . . . . . . . . . . . . . . . . .244

Research for Advertising . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .246

    PPC Meets SEO Research . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247

Strategic Research and Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248

    Competitive SWOTs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248

    SMART Goals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .249

Social Media Advertising Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . .249

Inputs to Plan and Identify for Your Online Ad Campaign . . . . .  . . .250

    The Digital Target Persona . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252

Monitoring and Measurement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252

    Where Metrics Meet Marketing Objectives . . . . . . . . . . . . . . .255

    Going Deeper with Advertising Measurement . . . . . . . . . . .257

Steps of Execution for Your Online Advertising Campaign . . . . . . . . . . . . .258

    Landing Page Hub Approaches . . . . . . . . . . . . . . . . . . . . . . . . . . . .258

Testing 1-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .259

How Can I Have Advertising on my WordPress Site? . . . . . . .261

    Plug-ins to Manage Placed Ads on Your WordPress Site . . . . . . . . .262

It’s a Wrap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .263

11 Bringing It All Together—Testing, SEO, PPC, Social and Mobile, and Analytics 265

The Digital Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .266

Putting It All Together . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .266

    Media Beyond Search?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .266

    Errors and Additional Integrations . . . . . . . . . . . . . . . . . . . . . . . .267

    Getting Centered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268

    Don’t Forget Your Funnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269

Overall Search Strategies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .272

More on Search Marketing Strategies . . . . . . . . . . . . . . . . . . . . . . . . .276

    Reputation Management—Planning for Reviews . . . . . . . .276

    Drip Marketing and Marketing Automation . . . . . . . . . . . . .277

Round Pegs, Square Holes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .278

    Customer Life Cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .278

    The Viral “Plan”? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .279

    The Strategy of Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .279

    Budgeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .279

Backlink Strategies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .280

Testy, Testy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .280

    Potential Control Test Variables . . . . . . . . . . . . . . . . . . . . . . . . . . .281

Comparing Big Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .282

    How Does Your Best Audience Use Search? . . . . . . . . . . . . . .282

    Search Marketing on the Next Level . . . . . . . . . . . . . . . . . . . . . .283

    The Real Power of Multiple Media on the SERP . . . . . . . . .283

Content Marketing Strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .286

    Content Forms for Digital. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .286

    Online Audience Optimization (OAO) . . . . . . . . . . . . . . . . . . .287

The Changing Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .287

Oh Yeah, What About WordPress? . . . . . . . . . . . . . . . . . . . . . . . . . . .288

    The Total Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .288

It’s All About Priorities and Focus, Right? . . . . . . . . . . . . . . . . . . .289

12 What’s Next? The Future of SEO and WordPress 291

SEO Next Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .291

Be My Fortune Teller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .292

Semantic Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .294

The Ongoing Role of Social Media . . . . . . . . . . . . . . . . . . . . . . . . . . . .296

Video Content and SEO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .300

Content and Collaboration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .301

More on Local . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .302

Going Google . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .306

Augment Your Reality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .311

The Mobile Tomorrow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .311

The Future of WordPress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .313

Finally… . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .317

A WordPress Plug-ins 319

B Support and Education: Forums, Accreditations, Associations, Seminars, and Tech Resources 323

Glossary 327

Index 333

Updates

Submit Errata

More Information

InformIT Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from InformIT and its family of brands. I can unsubscribe at any time.

Overview


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information


To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020