Supply Chain Management Process Standards, 2nd Edition, 2nd Edition

Description

The second edition of the Standards utilizes the American Productivity & Quality Center (APQC) Process Classification Framework SM (PCF) to present the minimum and best practice attributes. The PCF serves as a high-level, industry-neutral enterprise process model that allows organizations to see their business processes from a cross-industry viewpoint. This cross-industry framework has experienced more than 15 years of use by thousands of organizations worldwide, enabling companies to perform beneficial benchmarking.

Founded in 1963, the Council of Supply Chain Management Professionals (CSCMP) is the preeminent worldwide professional association dedicated to the advancement and dissemination of research and knowledge on supply chain management. With over 8,500 members representing nearly all industry sectors, government, and academia from 67 countries, CSCMP members are the leading practitioners and authorities in the fields of logistics and supply chain management.

Sample Content

Table of Contents

Acknowledgements    2

Introduction    3

Purpose of the Standards    3

Description of Research    4

Process Classification FrameworkSM (PCF)    4

Research Methodology    5

The Standards    6

The Structure of the Standards    6

Using the Standards for Self-Assessment    7

The Importance of Setting Priorities    8

The Link to APQC’s OSBC Survey and Metrics    8

Supply Chain Process Standards –Tables    10

Glossary of Terms    124

List of Contributors    151

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