Queuing at eCycle Services

By Chuck Munson
Published Sep 13, 2013 by FT Press. Part of the Pearson Cases in Supply Chain Management and Analytics series.

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Copyright 2014
Edition: 1st

eBook (Watermarked)
ISBN-10: 0-13-375745-5
ISBN-13: 978-0-13-375745-3

This new supply chain management case study examines the challenges faced by a leading recycling business in efficiently unloading city trailers that deliver electronic waste. eCycle faces stiff fines if it cannot unload trailers on a timely basis, yet it must handle growing volume without compromising workplace safety--all while remaining profitable. Addressing critical queuing concepts in a real-world environment, this case study offers exceptional value to both supply chain students and practitioners. Authors: Janice Eliasson, University of Calgary; Brent Snider, University of Calgary.

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