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The Operations Management Complete Toolbox (Collection)

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The Operations Management Complete Toolbox (Collection)

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  • Copyright 2013
  • Edition: 1st
  • eBook (Watermarked)
  • ISBN-10: 0-13-374121-4
  • ISBN-13: 978-0-13-374121-6

For operations managers, running a smooth and efficient organization is more crucial than ever -- and it's more difficult, too. Fortunately, there's a secret to success: a proven approach and toolset that can help operations managers free up resources, eliminate unnecessary meetings, and get more done faster. The approach is named "The Power of Completion," and the tools have been honed by expert project managers through decades of experience. In The Operations Manager's Toolbox, operations manager and PMP-certified project manager Randal Wilson shows how to apply the Project Management (PM) discipline to completing the crucial "smaller" tasks that can help the organization quickly drive substantial improvements in efficiency and performance.

The Encyclopedia of Operations Management is the perfect "field manual" for every supply chain or operations management practitioner and student. The field's only single-volume reference, it's uniquely convenient and uniquely affordable. With nearly 1,500 well-organized definitions, it can help students quickly map all areas of operations and supply chain management, and prepare for case discussions, exams, and job interviews. For instructors, it serves as an invaluable desk reference and teaching aid that goes far beyond typical dictionaries. For working managers, it offers a shared language, with insights for improving any process and supporting any training program.

It thoroughly covers: accounting, customer service, distribution, e-business, economics, finance, forecasting, human resources, industrial engineering, industrial relations, inventory management, healthcare management, Lean Sigma/Six Sigma, lean thinking, logistics, maintenance engineering, management information systems, marketing/sales, new product development, operations research, organizational behavior/management, personal time management, production planning and control, purchasing, reliability engineering, quality management, service management, simulation, statistics, strategic management, systems engineering, supply and supply chain management, theory of constraints, transportation, and warehousing. Multiple figures, graphs, equations, Excel formulas, VBA scripts, and references support both learning and application.

Sample Content

Table of Contents

The Operations Manager’s Toolbox: Using the Best Project Management Techniques to Improve Processes and Maximize Efficiency

Dedication     v
Preface     xii
Introduction     xiv
Chapter 1 The Power of Completion     1
Chapter 2 Communication Is King     27
Chapter 3 Fix the Processes     45
Chapter 4 Waste Management     69
Chapter 5 Managing Your Resources     87
Chapter 6 Budget Control     105
Chapter 7 Don’t Be Afraid of Risks     129
Chapter 8 Synergy in Management     157
Chapter 9 Tamper-Proof Training     171
Chapter 10 The Weakest Link     187
Chapter 11 Organizing for Efficiency     205
Bibliography     239
Index     241

The Encyclopedia of Operations Management: A Field Manual and Glossary of Operations Management Terms and Concepts


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