Home > Store

The Modern Security Operations Center

Register your product to gain access to bonus material or receive a coupon.

The Modern Security Operations Center

Best Value Purchase

Book + eBook Bundle

  • Your Price: $64.79
  • List Price: $107.98
  • Includes EPUB and PDF
  • About eBook Formats
  • This eBook includes the following formats, accessible from your Account page after purchase:

    ePub EPUB The open industry format known for its reflowable content and usability on supported mobile devices.

    Adobe Reader PDF The popular standard, used most often with the free Adobe® Reader® software.

    This eBook requires no passwords or activation to read. We customize your eBook by discreetly watermarking it with your name, making it uniquely yours.

More Purchase Options


  • Your Price: $47.99
  • List Price: $59.99
  • Usually ships in 24 hours.

eBook (Watermarked)

  • Your Price: $38.39
  • List Price: $47.99
  • Includes EPUB and PDF
  • About eBook Formats
  • This eBook includes the following formats, accessible from your Account page after purchase:

    ePub EPUB The open industry format known for its reflowable content and usability on supported mobile devices.

    Adobe Reader PDF The popular standard, used most often with the free Adobe® Reader® software.

    This eBook requires no passwords or activation to read. We customize your eBook by discreetly watermarking it with your name, making it uniquely yours.



  • All you need to know to effectively provide comprehensive security services through a modern SOC -- whether you are a manager, security professional, or network professional
  • Covers the technical, people, process, and compliance issues required to make an SOC effective -- no matter whose technology you are using
  • Includes full chapters on data centralization, data orchestration, threat intelligence, threat hunting, and many other key topics
  • By three internationally renowned security, SOC, and networking experts


  • Copyright 2021
  • Dimensions: 7" x 9-1/8"
  • Pages: 752
  • Edition: 1st
  • Book
  • ISBN-10: 0-13-561985-8
  • ISBN-13: 978-0-13-561985-8

The Industry Standard, Vendor-Neutral Guide to Managing SOCs and Delivering SOC Services

This completely new, vendor-neutral guide brings together all the knowledge you need to build, maintain, and operate a modern Security Operations Center (SOC) and deliver security services as efficiently and cost-effectively as possible.

Leading security architect Joseph Muniz helps you assess current capabilities, align your SOC to your business, and plan a new SOC or evolve an existing one. He covers people, process, and technology; explores each key service handled by mature SOCs; and offers expert guidance for managing risk, vulnerabilities, and compliance. Throughout, hands-on examples show how advanced red and blue teams execute and defend against real-world exploits using tools like Kali Linux and Ansible. Muniz concludes by previewing the future of SOCs, including Secure Access Service Edge (SASE) cloud technologies and increasingly sophisticated automation.

This guide will be indispensable for everyone responsible for delivering security services—managers and cybersecurity professionals alike.

Address core business and operational requirements, including sponsorship, management, policies, procedures, workspaces, staffing, and technology

Identify, recruit, interview, onboard, and grow an outstanding SOC team

Thoughtfully decide what to outsource and what to insource

Collect, centralize, and use both internal data and external threat intelligence

Quickly and efficiently hunt threats, respond to incidents, and investigate artifacts

Reduce future risk by improving incident recovery and vulnerability management

Apply orchestration and automation effectively, without just throwing money at them

Position yourself today for emerging SOC technologies

Sample Content

Online Sample Chapter

Security Operations Center (SOC) People and Process

Sample Pages

Download the sample pages (includes Chapter 4)

Table of Contents

Chapter 1: Introducing Security Operations and the SOC
Introducing the SOC
Factors Leading to a Dysfunctional SOC
Investing in Security
The Impact of a Breach
Establishing a Baseline
The Impact of Change
Fundamental Security Capabilities
Signature Detection
Behavior Detection
Anomaly Detection
Best of Breed vs. Defense in Depth
Standards, Guidelines, and Frameworks
NIST Cybersecurity Framework
ISO 3100:2018
FIRST Service Frameworks
Applying Frameworks
Industry Threat Models
The Cyber Kill Chain Model
The Diamond Model
Choosing a Threat Model
Vulnerabilities and Risk
Endless Vulnerabilities
Business Challenges
In-House vs. Outsourcing
Services Advantages
Services Disadvantages
Hybrid Services
SOC Services
SOC Maturity Models
SOC Maturity Assessment
SOC Program Maturity
SOC Goals Assessment
Defining Goals
SOC Goals Ranking
Threats Ranking
SOC Goals Assessment Summarized
SOC Capabilities Assessment
Capability Maps
SOC Capabilities Gaps Analysis
Capability Map Next Steps
SOC Development Milestones
Chapter 2: Developing a Security Operations Center
Mission Statement and Scope Statement
Developing Mission and Scope Statements
SOC Scope Statement
Developing a SOC
SOC Procedures
Designing Procedures
Security Tools
Evaluating Vulnerabilities
Preventive Technologies
Detection Technologies
Mobile Device Security Concerns
Planning a SOC
Capacity Planning
Developing a Capacity Plan
Designing a SOC Facility
Physical SOC vs. Virtual SOC
SOC Location
SOC Interior
SOC Rooms
SOC Computer Rooms
SOC Layouts
Network Considerations
Logical Segmentation
Choosing Segmentation
Client/Server Segmentation
Active Directory Segmentation
Connectivity and Redundancy
Disaster Recovery
Security Considerations
Policy and Compliance
Network Access Control
Internal Security Tools
Intrusion Detection and Prevention
Network Flow and Capturing Packets
Change Management
Host Systems
Guidelines and Recommendations for Securing Your SOC Network
Tool Collaboration
SOC Tools
Reporting and Dashboards
Throughput and Storage
Centralized Data Management
Chapter 3: SOC Services
Fundamental SOC Services
SOC Challenges
The Three Pillars of Foundational SOC Support Services
Pillar 1: Work Environment
Pillar 2: People
Pillar 3: Technology
Evaluating the Three Pillars of Foundational SOC Support Services
SOC Service Areas
Developing SOC Service Areas
In-House Services vs. External Services
Contracted vs. Employee Job Roles
SOC Service Job Goals
Resource Planning
Service Maturity: If You Build It, They Will Come
SOC Service 1: Risk Management
Four Responses to Risk
Reducing Risk
Addressing Risk
SOC Service 2: Vulnerability Management
Vulnerability Management Best Practice
Vulnerability Scanning Tools
Penetration Testing
SOC Service 3: Compliance
Meeting Compliance with Audits
SOC Service 4: Incident Management
NIST Special Publication 800-61 Revision 2
Incident Response Planning
Incident Impact
SOC Service 5: Analysis
Static Analysis
Dynamic Analysis
SOC Service 6: Digital Forensics
SOC Service 7: Situational and Security Awareness
User Training
SOC Service 8: Research and Development
Chapter 4: People and Process
Career vs. Job
Developing Job Roles
General Schedule Pay Scale
IT Industry Job Roles
Common IT Job Roles
SOC Job Roles
Security Analyst
Penetration Tester
Assessment Officer
Incident Responder
Systems Analyst
Security Administrator
Security Engineer
Security Trainer
Security Architect
Forensic Engineer
Chief Information Security Officer
NICE Cybersecurity Workforce Framework
Nice Framework Components
Role Tiers
SOC Services and Associated Job Roles
Risk Management Service
Vulnerability Management Service
Incident Management Service
Analysis Service
Compliance Service
Digital Forensics Service
Situational and Security Awareness Service
Research and Development Service
Soft Skills
Evaluating Soft Skills
SOC Soft Skills
Security Clearance Requirements
Interview Prompter
Post Interview
Onboarding Employees
Onboarding Requirements
Managing People
Job Retention
Training Methods
Company Culture
Chapter 5: Centralizing Data
Data in the SOC
Strategic and Tactical Data
Data Structure
Data Types
Data Context
Data-Focused Assessment
Data Assessment Example: Antivirus
Threat Mapping Data
Applying Data Assessments to SOC Services
Log Types
Log Formats
Security Information and Event Management
SIEM Data Processing
Data Correlation
Data Enrichment
SIEM Solution Planning
SIEM Tuning
Troubleshooting SIEM Logging
SIEM Troubleshooting Part 1: Data Input
SIEM Troubleshooting Part 2: Data Processing and Validation
SIEM Troubleshooting Examples
Additional SIEM Features
Leveraging APIs
API Architectures
API Examples
Big Data
Big Data Threat Feeds
Machine Learning
Machine Learning in Cybersecurity
Artificial Intelligence
Machine Learning Models
Chapter 6: Reducing Risk and Exceeding Compliance
Why Exceeding Compliance
Policy Overview
Policy Purpose
Policy Scope
Policy Statement
Policy Compliance
Related Standards, Policies, Guidelines, and Processes
Definitions and Terms
Launching a New Policy
Steps for Launching a New Policy
Policy Enforcement
Certification and Accreditation
Procedure Document
Tabletop Exercise
Tabletop Exercise Options
Tabletop Exercise Execution
Tabletop Exercise Format
Tabletop Exercise Template Example
Standards, Guidelines, and Frameworks
NIST Cybersecurity Framework
ISO/IEC 27005
CIS Controls
FIRST CSIRT Services Framework
Exceeding Compliance
Audit Example
Internal Audits
External Auditors
Audit Tools
Assessment Types
Assessment Results
Assessment Template
Vulnerability Scanners
Assessment Program Weaknesses
Penetration Test
NIST Special Publication 800-115
Additional NIST SP 800-115 Guidance
Penetration Testing Types
Penetration Testing Planning
Industry Compliance
Compliance Requirements
Chapter 7: Threat Intelligence
Threat Intelligence Overview
Threat Data
Threat Intelligence Categories
Strategic Threat Intelligence
Tactical Threat Intelligence
Operational Threat Intelligence
Technical Threat Intelligence
Threat Intelligence Context
Threat Context
Evaluating Threat Intelligence
Threat Intelligence Checklist
Content Quality
Testing Threat Intelligence
Planning a Threat Intelligence Project
Data Expectations for Strategic Threat Intelligence
Data Expectations for Tactical Threat Intelligence
Data Expectations for Operational Threat Intelligence
Data Expectations for Technical Threat Intelligence
Collecting and Processing Intelligence
Processing Nontechnical Data
Operational Data and Web Processing
Technical Processing
Technical Threat Intelligence Resources
Actionable Intelligence
Security Tools and Threat Intelligence
Chapter 8: Threat Hunting and Incident Response
Security Incidents
Incident Response Lifecycle
Phase 1: Preparation
Assigning Tasks with Playbooks
Third-Party Interaction
Law Enforcement
Law Enforcement Risk
Ticketing Systems
Other Incident Response Planning Templates
Phase 1: Preparation Summary
Phase 2: Detection and Analysis
Incident Detection
Core Security Capabilities
Threat Analysis
Detecting Malware Behavior
Infected Systems
Analyzing Artifacts
Identifying Artifact Types
Packing Files
Basic Static Analysis
Advanced Static Analysis
Dynamic Analysis
Phase 2: Detection and Analysis Summary
Phase 3: Containment, Eradication, and Recovery
Responding to Malware
Threat Hunting Techniques
Digital Forensics
Digital Forensic Process
First Responder
Chain of Custody
Working with Evidence
Duplicating Evidence
Forensic Static Analysis
Recovering Data
Forensic Dynamic Analysis
Digital Forensics Summary
Phase 3: Containment, Eradication, and Recovery Summary
Phase 4: Post-Incident Activity
Post-Incident Response Process
Phase 4: Post-Incident Response Summary
Incident Response Guidelines
FIRST Services Frameworks
Chapter 9: Vulnerability Management
Vulnerability Management
Phase 1: Asset Inventory
Phase 2: Information Management
Phase 3: Risk Assessment
Phase 4: Vulnerability Assessment
Phase 5: Report and Remediate
Phase 6: Respond and Repeat
Measuring Vulnerabilities
Common Vulnerabilities and Exposures
Common Vulnerability Scoring System
CVSS Standards
Vulnerability Technology
Vulnerability Scanners
Currency and Coverage
Tuning Vulnerability Scanners
Exploitation Tools
Asset Management and Compliance Tools
Network Scanners and Network Access Control
Threat Detection Tools
Vulnerability Management Service
Scanning Services
Vulnerability Management Service Roles
Vulnerability Evaluation Procedures
Vulnerability Response
Vulnerability Accuracy
Responding to Vulnerabilities
Cyber Insurance
Patching Systems
Residual Risk
Remediation Approval
Vulnerability Management Process Summarized
Chapter 10: Data Orchestration
Introduction to Data Orchestration
Comparing SIEM and SOAR
The Rise of XDR
Security Orchestration, Automation, and Response
SOAR Example: Phantom
Endpoint Detection and Response
EDR Example: CrowdStrike
Playbook Components
Constructing Playbooks
Incident Response Consortium
Playbook Examples: Malware Outbreak
Automating Playbooks
Common Targets for Automation
Automation Pitfalls
Playbook Workflow
DevOps Programming
Data Management
Text-File Formats
Common Data Formats
Data Modeling
DevOps Tools
DevOps Targets
Manual DevOps
Automated DevOps
DevOps Lab Using Ansible
Ansible Playbooks
Blueprinting with Osquery
Running Osquery
Network Programmability
Learning NetDevOps
NetDevOps Example
Cloud Programmability
Orchestration in the Cloud
Amazon DevOps
SaaS DevOps
Chapter 11: Future of the SOC
All Eyes on SD-WAN and SASE
VoIP Adoption As Prologue to SD-WAN Adoption
Introduction of SD-WAN
Challenges with the Traditional WAN
SD-WAN to the Rescue
SASE Solves SD-WAN Problems
SASE Defined
Future of SASE
IT Services Provided by the SOC
IT Operations Defined
Hacking IT Services
IT Services Evolving
Future of IT Services
Future of Training
Training Challenges
Training Today
Case Study: Training I Use Today
Free Training
Gamifying Learning
On-Demand and Personalized Learning
Future of Training
Full Automation with Machine Learning
Machine Learning
Machine Learning Hurdles
Machine Learning Applied
Training Machine Learning
Future of Machine Learning
Future of Your SOC: Bringing It All Together
Your Future Facilities and Capabilities
Group Tags
Your Future SOC Staff
Audits, Assessments, and Penetration Testing
Future Impact to Your Services
Hunting for Tomorrow’s Threats
9780135619858 TOC 3/24/2021


Submit Errata

More Information

InformIT Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from InformIT and its family of brands. I can unsubscribe at any time.


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information

To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.


Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.


If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information

Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.


This site is not directed to children under the age of 13.


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information

If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information

Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents

California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure

Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact

Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice

We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020